07-01-2014 07:29 AM
47 12
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  1. miggdmac's Avatar
    I just received a new replacement M8 and the power button seems "sunk-in" and very stiff to activate. Anyone else having this issue? My first unit had a defective speaker. A little frustrated with the build quality issues on these devices.
    04-11-2014 10:20 PM
  2. jneusch's Avatar
    I just received a new replacement M8 and the power button seems "sunk-in" and very stiff to activate. Anyone else having this issue? My first unit had a defective speaker. A little frustrated with the build quality issues on these devices.
    I posted earlier today about my screen lifting in the top right corner. I would say there are some challenges.

    Posted via Android Central App
    04-11-2014 10:23 PM
  3. miggdmac's Avatar
    I noticed the seating of the glass on my first phone was much higher. This one is more flush.
    04-11-2014 10:41 PM
  4. B0WIE's Avatar
    Can't find anything wrong. Glass is flat all around, buttons are perfect.
    kct1975 likes this.
    04-11-2014 11:03 PM
  5. Kevin OQuinn's Avatar
    I don't have any issues with mine. When the M7 came out last year there were a lot of people with build quality issues. Obviously I don't want anybody to have these types of issues, but I do hope that HTC learned from last year and improved the process around building these devices.
    04-11-2014 11:38 PM
  6. omgitsjoe's Avatar
    I've had my M8 for about two weeks now and have yet found any kind of quality issue as of yet. I'm just amazed as to how good the quality has been !!
    kct1975 likes this.
    04-12-2014 10:31 AM
  7. miggdmac's Avatar
    I love the device. These issues have just made it a bit frustrating, however just got off the phone with HTC and they are shipping out a new device. I do appreciate their customer service. The experience feels much like the customer service you receive from Apple. Nice job HTC.
    04-12-2014 10:42 AM
  8. cmilviper's Avatar
    I had a couple of areas of stuck pixels on my original M8, only visible on black screen.

    My new one has no issues that I've found, yet.
    04-12-2014 11:21 AM
  9. o2k's Avatar
    So far so good.
    I don't have any issues that have been raised on the forum. I must be lucky.

    Erhhh, I do have one issue. but that's with how to remove the sticker on the back of the phone.
    04-12-2014 11:32 AM
  10. jhguth's Avatar
    No issues on mine. Recessed buttons seems to be a common problem for HTC, I had issues with 2 HD7s .

    Sent from my HTC6525LVW using Tapatalk
    04-13-2014 11:09 AM
  11. ffejjj's Avatar
    Every phone manufacture will have a % of phones that have flaws. I had to send my M7 due to speaker malfunction but I'm rocking a great M7 now. I also agree that dealing with Htc's customer service was very easy, no hassle what so ever.

    Hopefully get yours sorted out.
    04-13-2014 11:21 AM
  12. clborden's Avatar
    I love the device. These issues have just made it a bit frustrating, however just got off the phone with HTC and they are shipping out a new device. I do appreciate their customer service. The experience feels much like the customer service you receive from Apple. Nice job HTC.
    Did you have to send them your original device first? Or do they have you return it in the box they ship?

    On mine it's the top right where the screen meets the ear piece plate, the plate is lifting. I have to call them tomorrow.
    04-13-2014 06:02 PM
  13. The Courier's Avatar
    Had my M8 since its release on AT&T and haven't had any issues so far. Build quality is amazing. Let's hope it stays that way lol

    Posted via Android Central App
    04-13-2014 07:51 PM
  14. Kilroy13's Avatar
    If you are truly having these aweful build quality issues, why are you leaving the store with them? Smells like Samsung has ramped up its trolling propaganda machine yet again!

    Sent from my HTCONE using Tapatalk
    04-13-2014 08:19 PM
  15. miggdmac's Avatar
    I didn't buy the phone from a carrier. I bought the developer edition direct from HTC. They were kind enough to ship out a new model using the cross ship prepayment. Glad to hear others have not experienced the same issues.
    04-13-2014 11:39 PM
  16. clborden's Avatar
    If you are truly having these aweful build quality issues, why are you leaving the store with them? Smells like Samsung has ramped up its trolling propaganda machine yet again!

    Sent from my HTCONE using Tapatalk
    I have a developers edition so calm down. I just wanted to know how they return/exchange their product.

    Posted via Android Central App
    04-14-2014 11:33 AM
  17. buckifvr's Avatar
    No problems with my M8, I think the build quality is outstanding.
    04-14-2014 11:46 AM
  18. bxdw01's Avatar
    Just got my One today. Noticed a small dent next to the depth sensor when I unboxed it. Is it worth it to risk the chance of getting a replacement with more problems considering everything like the volume rocker and the speaker grills are all fine? Also anyone have any experience getting a replacement phone, I got the unlocked version from HTC.com
    04-25-2014 01:04 AM
  19. jnugglet's Avatar
    I have the silver version and it had a couple small nicks in the back right out of the wrapper. I was ok with it when my phone was running balls to the wall awesome, but now that the new Verizon update has killed my battery life I am less than thrilled.
    04-25-2014 01:40 AM
  20. Pinkman.'s Avatar
    I had some issues with yellow tinting in lower left corner of the screen. Exchanged it and same issue... anyone else?
    04-25-2014 02:32 AM
  21. bxdw01's Avatar
    Got a replacement after finding a dent on my first M8. So I noticed that on my second M8, the power button is almost flush. Didn't really take notice with the first model but does anyone else have a M8 with a power button that is only about the thickness of a sheet of paper out? I'll try to post pics later tonight.Second HTC One (M8) - Do You Have Build Quality Issues?-photo-apr-30-3-50-21-pm.jpg
    04-30-2014 04:01 PM
  22. Justintoxicated's Avatar
    My complaints on mine are that the lower right corner is slightly not flush with the screen, and the holes are not punched all the way through on the right side of the speaker grills. I went to a verizon store and the phone the guy working their showed me had the same issue in the lower right corner, but the holes looked consistent on both lower and upper grills. I guess it just cosmetic though since the speakers are only on the left side of the grills.
    04-30-2014 08:30 PM
  23. yuppicide's Avatar
    I've had no problems with build quality. Maybe the quality of the camera inside isn't that great.. does that count? But as far as the build of the device I've not noticed anything bad.
    04-30-2014 08:36 PM
  24. Robby Robb's Avatar
    The C in the HTC logo on my phone fail off but of course this happens after my 14 days but other then that mine is all good

    Posted via Android Central App
    04-30-2014 09:36 PM
  25. Skyway's Avatar
    The C in the HTC logo on my phone fail off but of course this happens after my 14 days but other then that mine is all good

    Posted via Android Central App
    HTC has a 1 year limited warranty against manufacture defects. If you didn't do anything (drop it or damage it) then it sounds like it would be covered. I've read through the fine print and details on their warranty just so I know what would and would not be covered

    Posted via Android Central App
    04-30-2014 09:40 PM
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