HTC One (M8): Camera Lens Issue

Re: Camera lens cover issue

I don't notice anything in my pictures either for some reason. When I saw it, I thought the camera was going to be useless for sure. I just finished up a chat with a T-Mobile rep, and the first thing they asked was if I had heard any crackling or popping sounds when taking pictures. According to them "There seems to be an issue with the camera and it makes a popping or crackling sound, this could cause your camera to crack."

The default camera shutter sounds like a "popping or crackling" sound...
 
Re: Camera lens cover issue

The default camera shutter sounds like a "popping or crackling" sound...
Mine makes a high pitched "clicking" sound. Not sure how that would crack a lens. I am a "pocket carrier" and show no signs of cracks or scratching on either one of my lenses or my screen. I feel bad for those that do but i just don't see how that would crack a screen, especially if it's only plastic as some claim.
 
Re: Camera lens cover issue

I am sad about my lens cover too.. I am super anal about keeping the phone pristine. Had a case from day 1, never dropped but it seems there are more and more scratches as the days go by.. I am stumped.
 

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Re: HTC One (M8): Camera lens cover issue

Mine has been in a leather case since day one, yet the camera lens looks like a brillo pad has been on it. I'm very good at looking after my phone and its only ever in my jeans pocket or on a table.
So now all my photos are blurry and quite frankly ****.

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Re: HTC One (M8): Camera lens cover issue

I called HTC and opened a case with them. They emailed me a pre-paid shipping label and will look at it once I send it in.. gotta figure out how to s-on now.. :/
 
Re: HTC One (M8): Camera lens cover issue

Can I upload photos to this thread from my phone? I'd like to show you all how bad it is. It's like having a 3 mega pixel phone

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Re: HTC One (M8): Camera lens cover issue

Can I upload photos to this thread from my phone? I'd like to show you all how bad it is. It's like having a 3 mega pixel phone

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Should be able to unless there is some post count limit for that..
 
Re: HTC One (M8): Camera lens cover issue

Should be able to unless there is some post count limit for that..

Hmmmm, it just says 'enter your reply' no upload options or anything.
I'm running the app though

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Re: HTC One (M8): Camera lens cover issue

Hmmmm, it just says 'enter your reply' no upload options or anything.
I'm running the app though

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Download tapatalk or the ac forum app and you can post pics from there

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Re: HTC One (M8): Camera lens cover issue

Menu>Reply, then Menu>Attach Picture
 
Re: HTC One (M8): Camera lens cover issue

tyte3y8a.jpg


Sent from my HTC One_M8 using Tapatalk
 
Re: HTC One (M8): Camera lens cover issue

Exactly what mine is doing though not as severe.

2 weeks ago..
by2e3a4y.jpg


Today..
umesuba2.jpg


Sent from my HTC6525LVW using Tapatalk
 
Re: HTC One (M8): Camera lens cover issue

Its bad but In a way I'm glad it's not just mine. And you know its only gonna get worse!

Sent from my HTC One_M8 using Tapatalk
 
Re: HTC One (M8): Camera lens cover issue

Its bad but In a way I'm glad it's not just mine. And you know its only gonna get worse!

Sent from my HTC One_M8 using Tapatalk

LOL.
It looks pretty bad, both your photos and his. Hopefully, HTC would fix or replace the phone for you. Good luck.
 
Re: HTC One (M8): Camera lens cover issue

I know and I posted so many nice pics from this phone.. bums me out.

Sent from my HTC6525LVW using Tapatalk
 
Re: HTC One (M8): Camera lens cover issue

You could try using a very small amount of toothpaste and buff the lens cover. Toothpaste has some grit in it that acts as an abrasive and will polish the cover. It's worth a shot

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