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  1. Thread Author  Thread Author    #1  

    Default New M8 and will only work on WIFI!

    Hi,
    I bought a M8 for my misses and since she started using it this morning, it doesn't seem to work unless it's connected to wifi. She can make calls but the internet/whatsapp etc don't connect.

    Any ideas? (mobile data is on)
  2. #2  

    Default

    What carrier and geographical area?

    Posted via the One successor to the One
  3. Thread Author  Thread Author    #3  

    Default Re: New M8 and will only work on WIFI!

    EE in the UK. My phone works spot on but everything seems to be going wrong on hers.

    When i click on messages, it takes a long time for them to load up when you select the contact. (even when wifi is on)
    I have restored it but everything is still the same!
  4. #4  

    Default Re: New M8 and will only work on WIFI!

    Do you have signal? Does anything that uses data load? Like your browser or facebook?

    Sent from my HTC One_M8 using Tapatalk
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  5. #5  

    Default

    Quote Originally Posted by rich 89 View Post
    EE in the UK. My phone works spot on but everything seems to be going wrong on hers.

    When i click on messages, it takes a long time for them to load up when you select the contact. (even when wifi is on)
    I have restored it but everything is still the same!
    I would definitely take it back and say it's the phone. It shouldn't be lagging at all to open a message so maybe the software is glitched or hardware with the radios not working properly with the network.

    Edit: I may have understood your wives phone didn't load data on any of the apps unless it was on wifi.

    Posted via the One successor to the One
  6. Thread Author  Thread Author    #6  

    Default Re: New M8 and will only work on WIFI!

    I put my SIM card in her M8 and it worked fine and hers in mine and it didn't connect.
    Could the message issue be because she has over 40,000 texts?
  7. #7  

    Default Re: New M8 and will only work on WIFI!

    Sounds like you have a defective sim card...Go back to the shop and get them to change the sim card.
  8. #8  
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    Default Re: New M8 and will only work on WIFI!

    Quote Originally Posted by rich 89 View Post
    I put my SIM card in her M8 and it worked fine and hers in mine and it didn't connect.
    Could the message issue be because she has over 40,000 texts?
    Get a new Sim card.

    Sent from my HTC One M8 using Tapatalk
    Yesterday is but a dream, Tomorrow is but a vision, but Today well lived makes every Yesterday a dream of happiness and every Tomorrow a vision of hope.
  9. Thread Author  Thread Author    #9  

    Default Re: New M8 and will only work on WIFI!

    All sorted. It was EE who hadn't set up my account correctly.
    I have this weird icon but can't find out what it means. (The rope looking thing)
  10. #10  

    Default Re: New M8 and will only work on WIFI!

    That's boomsound

    Posted by my Nexus 7 (2013)

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