Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 2 of 2
  1. Thread Author  Thread Author    #1  

    Default Your experiences with warranty claims

    In the 15 years or so that I have had cell phones, I have never had one go bad or broken one and have also never purchased the extended warranty or accidental damage. I read in some forums where some people drop them all the time so I guess I must be a little more careful because I have only dropped my last smartphone one time on something other than carpet. Anyways, considering those accidental damage policies have a $100 deductible anyways to get a refurbished product, I don't think those are worth it for me. If I break it myself, that is something I can deal with, plus all the money I have saved over the years can go towards fixing it. Anyways, what I am really interested in is the actual warranty of the phone in case the phone goes bad. I know it is a 1 year warranty, plus purchasing it with the credit card doubles it, but how are warranty claims handled? How long are you without your phone typically? In the past, I have always kept my previous phone as a backup just in case I need it, but considering I can still get over $100 for it right now, I am wondering if I am better off just selling it now. Just wondering what people's experiences have been with manufacturer warranty claims in the past.
  2. #2  

    Default Re: Your experiences with warranty claims

    I actually had my M7 sent in for a camera replacement because of that purple tint issue. It was really easy. Called the HTC support number, set up a case with them, they emailed a pre-paid shipping label and instructions. I sent the phone with insurance covering the cost of the phone. They had it for about 3 days and I got it back in less than a week. The only charge was my option to include insurance on shipping which wasn't much.
    Current Device(s):
    Motorola Xoom - Team EOS 4
    Verizon HTC One M8 - Stock, Firewater S-Off

Similar Threads

  1. Thinking of going with the S5, I do have questions:
    By RavenSword in forum Samsung Galaxy S5
    Replies: 6
    Last Post: 05-02-2014, 03:26 PM
  2. my M8 experience
    By kaide Le Blanc in forum HTC One M8
    Replies: 9
    Last Post: 05-02-2014, 03:09 PM
  3. Test those BoomSound speakers with this!
    By Skyway in forum HTC One M8
    Replies: 0
    Last Post: 05-02-2014, 11:52 AM
  4. Using Google Navigator with Bluetooth Car Radio
    By DG2014 in forum HTC Sensation XL
    Replies: 0
    Last Post: 05-02-2014, 11:37 AM
  5. Relax with game Funny Lines 98
    By thangdao in forum Software Development and Hacking
    Replies: 0
    Last Post: 05-02-2014, 11:03 AM

Posting Permissions