1. Thomas Baroody's Avatar
    Hello everyone,

    I've had my HTC One m8 for a few weeks now, love it by the way, and just today I noticed that the headset indicator in my title bar is there and when I tried to make a call I couldn't hear anything unless I put it on speaker.

    Has anyone heard of this issue and maybe how to fix it? I've already cleaned the aux port, rebooted my phone several times, and I just got done doing a full reset. Any advice would be helpful.

    Thanks
    05-02-2014 10:11 PM
  2. B0WIE's Avatar
    Try cleaning out the headphone jack. Something could be in there, causing it to think it's plugged in.
    05-02-2014 10:23 PM
  3. Thomas Baroody's Avatar
    I blew it out with some canned air and took a cotton swab to it, but still no luck.
    05-02-2014 10:49 PM
  4. whitelunchbag's Avatar
    Did you reboot properly, either by rebooting with fastboot disabled or by powering off for a few seconds?

    My M8 posted this
    05-02-2014 11:09 PM
  5. ImmaSlave4U's Avatar
    Try plugging in headphones and then unplug them. Try it a few times if it doesn't work the first time. Hope it helps.
    05-03-2014 06:49 PM
  6. Preformer19's Avatar
    If the above doesn't work, factory reset usually fixes almost any problem.
    05-03-2014 08:29 PM
  7. Thomas Baroody's Avatar
    I tried the factory reset the other day, but it still doesn't work. I'm likely gonna go in to the store to get it replaced.
    05-06-2014 09:20 AM
  8. benny3's Avatar
    I tried the factory reset the other day, but it still doesn't work. I'm likely gonna go in to the store to get it replaced.
    Take it in for a replacment, Its the only thing you can do. It's a known issue.
    05-06-2014 09:28 AM
  9. DIGS111's Avatar
    I had the same problem.To be totally sure, use the "HTC Guide"app and access phone diagnostics. Also you'll know for sure because in Settings it will allow you to toggle HTC Boom sound normally only possible with headphones inserted.

    You have a 30 day Early Life Failure (ELF) replacement option so ring HTC customer service in your region ASAP and log it. With the app mentioned above can even arrange for a tech to remotely interrogate your phone to verify ELF and expedite replacement.

    Posted via Android Central App
    07-24-2014 08:13 PM
  10. mugenlude19's Avatar
    I am a VzW rep and had a similar issue with a customers G2. Update all apps on the play store. Sounds weird but their was a conflict that the updates fixed it!

    CPO's Suck! Do everything in your power to keep your device!

    Posted via Android Central App
    DIGS111 likes this.
    07-24-2014 08:49 PM
  11. Chanuka Dissanayake's Avatar
    shut phone,, take a qutip, dip in rubbing alcohol, squeeze out any excess off the qutip,, insert into headphones jack and turn A few times,,, allow to dry for 5 mins (just in case) and turn on
    09-26-2015 09:44 AM
  12. Adomaszitkus's Avatar
    If anybody has that problem, I fixed it by connecting my phone to a bluetooth speaker. When I turned my bluetooth off it was fixed.
    11-16-2015 01:18 AM

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