1. RRHMJ23's Avatar
    Every once in a while i get a black Box reminding me that if i hold down the volume button for ten secs that the phone will shut down. I dont know if Im activating it unknowlingly or if Its a bug
    05-13-2014 08:53 AM
  2. U WOT M8's Avatar
    My computer must be broken because the pics didn't load
    05-13-2014 10:01 AM
  3. loraque's Avatar
    That sounds like the message you get if you hold the power button down for 7+ seconds, like you would do a force reboot on an old HTC device. Now you get that window telling you how to do it on current ones.

    You have a case? Take it out of the case and see if the issue resolves. I have had to cutout ports on cases in the past.
    05-13-2014 10:04 AM
  4. RRHMJ23's Avatar
    Yeah i understand the message But i dont know Why it pops up. And yes i have a case But it doesn't cover the volume buttons
    That sounds like the message you get if you hold the power button down for 7+ seconds, like you would do a force reboot on an old HTC device. Now you get that window telling you how to do it on current ones.

    You have a case? Take it out of the case and see if the issue resolves. I have had to cutout ports on cases in the past.
    05-13-2014 11:01 AM
  5. loraque's Avatar
    That message is what you see when you ONLY push the power button down, not both power+VOL. I was wondering if your case covered your POWER.
    05-13-2014 01:59 PM
  6. RRHMJ23's Avatar
    nope. Case doesn't cover the volume or power button
    That message is what you see when you ONLY push the power button down, not both power+VOL. I was wondering if your case covered your POWER.
    05-13-2014 02:21 PM
  7. IAmSixNine's Avatar
    It has to be power button related. That message ONLY pops up when the power button has been held down to long.
    05-13-2014 03:06 PM

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