1. jcw_3's Avatar
    I feel like I've gone through a ton of settings - but when I log into https://www.google.com/android/devicemanager it reads, "No active devices"

    yet when I go into the ADM on my M8, it has a nice blue dot exactly where I am (well - my phone I guess). The bottom quarter of the screen is white though with a circle spinning. I'm using the most precise location setting (incl. gps).

    Any ideas?

    C
    05-14-2014 02:52 PM
  2. Golfdriver97's Avatar
    I feel like I've gone through a ton of settings - but when I log into https://www.google.com/android/devicemanager it reads, "No active devices"

    yet when I go into the ADM on my M8, it has a nice blue dot exactly where I am (well - my phone I guess). The bottom quarter of the screen is white though with a circle spinning. I'm using the most precise location setting (incl. gps).

    Any ideas?

    C
    Welcome to the forums.
    Is ADM checked under Device Administrators in Settings>Security?
    05-14-2014 09:53 PM
  3. jcw_3's Avatar
    Is ADM checked under Device Administrators in Settings>Security?
    It is.
    05-15-2014 09:34 AM
  4. Golfdriver97's Avatar
    It is.
    Are you still having issues connecting to it? Might have been/still be an issue on Google's side.
    05-15-2014 09:36 AM
  5. jcw_3's Avatar
    When I pull up device manager on my M8 - it shows me where I am. When I pull up the ADM site to see the same - it just says I don't have any active devices - like the phone hasn't registered with the service yet.
    05-15-2014 09:45 AM
  6. sed51329's Avatar
    Are you logging in using the same Google account?
    05-15-2014 10:02 AM
  7. jcw_3's Avatar
    Yes. I only have one account. I was trying to see if there is another place that would show my phone under my google account somewhere in the google.com/ domain
    05-15-2014 10:18 AM
  8. jcw_3's Avatar
    And when I go the Google Play store https://play.google.com/settings - My Devices, I do see my phone there. Hmmm...
    05-15-2014 10:43 AM
  9. Golfdriver97's Avatar
    And when I go the Google Play store https://play.google.com/settings - My Devices, I do see my phone there. Hmmm...
    Maybe signing out of you Google account on your phone and signing back in?

    Sent from my HTC One_M8 using AC Forums mobile app
    05-15-2014 01:11 PM

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