1. Davemcc's Avatar
    I am new to the Android platform and I've only had the M8 a week or so. I have lots of questions and some concerns. The most pressing of these is that I hit Force Stop on Google Play Services and I cannot figure out how to restart the app. I have searched online for an answer to no avail.

    All the selections are greyed out. I have tried to clear the cache and restart. Here's a screenshot to illustrate.



    Please help and thanks in advance.
    Jeff Harris likes this.
    05-15-2014 09:19 PM
  2. Golfdriver97's Avatar
    I am new to the Android platform and I've only had the M8 a week or so. I have lots of questions and some concerns. The most pressing of these is that I hit Force Stop on Google Play Services and I cannot figure out how to restart the app. I have searched online for an answer to no avail.

    All the selections are greyed out. I have tried to clear the cache and restart. Here's a screenshot to illustrate.

    http://i201.photobucket.com/albums/a...5-22-10-51.png

    Please help and thanks in advance.
    Welcome to the forums.
    Restarting (as in full shutdown) the device should restart Play services.

    Edit: I just took a look at mine (I haven't force stopped Play services) and the same buttons are greyed out too.
    Is Play services running?
    05-15-2014 09:24 PM
  3. Davemcc's Avatar
    Welcome to the forums.
    Restarting the device should restart Play services.
    I wish. I restarted the device several times before that screenshot was taken.

    Thank you for the welcome.
    SoCalBIGmike likes this.
    05-15-2014 09:25 PM
  4. Golfdriver97's Avatar
    I wish. I restarted the device several times before that screenshot was taken.

    Thank you for the welcome.
    Is the app running? Go to Settings>Apps>swipe over to running.
    SoCalBIGmike likes this.
    05-15-2014 09:45 PM
  5. Davemcc's Avatar
    Is the app running? Go to Settings>Apps>swipe over to running.
    It is not listed on the running apps page.
    05-15-2014 10:01 PM
  6. Golfdriver97's Avatar
    It is not listed on the running apps page.
    Ok. Maybe try opening up the Play store? That might force it to start up again.
    05-15-2014 10:26 PM
  7. Davemcc's Avatar
    When I use the play store app, it gives me a log in error. I can't access the app. I tried to install an app from the browser to see if it would try to install and reboot play services, but I got another error and it didn't download. Play Store is telling me that it is installed (on the browser version) but it does not appear in my app list.

    Edit: I switched the phone over to ART. I have read that apps are optimized for ART so that may restart Play Services in the process. I figure the worst case scenario is that I will have to perform a hard reset or I'll brick it and have to go back to my ancient iPhone 4.
    05-15-2014 10:39 PM
  8. Skyway's Avatar
    Have you done a factory reset?

    Posted via Android Central App
    05-15-2014 10:53 PM
  9. Geezerb's Avatar
    Did you do a restart, battery pull style?

    Sent from my HTC One M8
    05-15-2014 11:06 PM
  10. Davemcc's Avatar
    Have you done a factory reset?
    Actually, the conversion to ART seems to have fixed the issue. I was able to log into Google Play and download the app that I had previously tried to download.

    Don't worry, I have plenty of other questions on my mind about this new phone that I will roll out in the next few days.
    05-15-2014 11:08 PM
  11. Preformer19's Avatar
    Did you do a restart, battery pull style?

    Sent from my HTC One M8
    Sir, are you under the influence tonight...
    05-15-2014 11:09 PM
  12. Geezerb's Avatar
    Sir, are you under the influence tonight...
    There are 2 types of shutdown. Holding the power button past the restart screen will present you with a full shutdown, the equivalent of a battery pull. Hope you know that.

    Sent from my HTC One M8
    05-15-2014 11:15 PM
  13. B0WIE's Avatar
    Maybe try full restart (disable quick restart).
    Golfdriver97 likes this.
    05-16-2014 01:39 AM
  14. craftmatic35's Avatar
    If you haven't tried it yet disable fastboot (in settings>power) then restart your device. My understanding is that with fastboot enabled the phone keeps the RAM powered up. This may keep your Google play services disabled.

    Sent from HTC One M8 Using AC Forums app
    Golfdriver97 and SoCalBIGmike like this.
    05-16-2014 02:45 AM
  15. Davemcc's Avatar
    There are 2 types of shutdown. Holding the power button past the restart screen will present you with a full shutdown, the equivalent of a battery pull. Hope you know that.

    Sent from my HTC One M8
    That is helpful to know for future use. Switching to ART seems to have solved my immediate problem and as a side benefit, I came home from work today with 71% battery life remaining.
    05-16-2014 02:38 PM
  16. ImmaSlave4U's Avatar
    ^ What is "ART"?
    05-16-2014 05:08 PM
  17. Davemcc's Avatar
    ^ What is "ART"?
    I'm going to call it an alternate operating system...then wait to be corrected.
    05-16-2014 05:25 PM
  18. craftmatic35's Avatar
    ^ What is "ART"?
    Probably a launcher.

    Sent from HTC One M8 Using AC Forums app
    05-16-2014 05:33 PM
  19. Jesus Janica's Avatar
    ^ What is "ART"?
    It's a new runtime for android,sometime in the future it may completely replace the current android run time which is Dalvik

    Posted via Android Central App
    ImmaSlave4U likes this.
    05-16-2014 05:38 PM
  20. craftmatic35's Avatar
    It's a new runtime for android,sometime in the future it may completely replace the current android run time which is Dalvik

    Posted via Android Central App
    Thanks. Learn something new everyday.

    Sent from HTC One M8 Using AC Forums app
    05-16-2014 05:59 PM
  21. Golfdriver97's Avatar
    ^ What is "ART"?
    I'm going to call it an alternate operating system...then wait to be corrected.
    Probably a launcher.

    Sent from HTC One M8 Using AC Forums app
    Android
    Run
    Time

    Sent from my HTC One_M8 using AC Forums mobile app
    Aquila likes this.
    05-16-2014 07:22 PM

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