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  1. Thread Author  Thread Author    #1  

    Default Messed up my new M8

    I am new to the Android platform and I've only had the M8 a week or so. I have lots of questions and some concerns. The most pressing of these is that I hit Force Stop on Google Play Services and I cannot figure out how to restart the app. I have searched online for an answer to no avail.

    All the selections are greyed out. I have tried to clear the cache and restart. Here's a screenshot to illustrate.



    Please help and thanks in advance.
    Jeff Harris likes this.
  2. #2  
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    Default Re: Messed up my new M8

    Quote Originally Posted by Davemcc View Post
    I am new to the Android platform and I've only had the M8 a week or so. I have lots of questions and some concerns. The most pressing of these is that I hit Force Stop on Google Play Services and I cannot figure out how to restart the app. I have searched online for an answer to no avail.

    All the selections are greyed out. I have tried to clear the cache and restart. Here's a screenshot to illustrate.

    http://i201.photobucket.com/albums/a...5-22-10-51.png

    Please help and thanks in advance.
    Welcome to the forums.
    Restarting (as in full shutdown) the device should restart Play services.

    Edit: I just took a look at mine (I haven't force stopped Play services) and the same buttons are greyed out too.
    Is Play services running?

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  3. Thread Author  Thread Author    #3  

    Default Re: Messed up my new M8

    Quote Originally Posted by Golfdriver97 View Post
    Welcome to the forums.
    Restarting the device should restart Play services.
    I wish. I restarted the device several times before that screenshot was taken.

    Thank you for the welcome.
    SoCalBIGmike likes this.
  4. #4  
    Golfdriver97's Avatar

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    Default Re: Messed up my new M8

    Quote Originally Posted by Davemcc View Post
    I wish. I restarted the device several times before that screenshot was taken.

    Thank you for the welcome.
    Is the app running? Go to Settings>Apps>swipe over to running.

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
    SoCalBIGmike likes this.
  5. Thread Author  Thread Author    #5  

    Default Re: Messed up my new M8

    Quote Originally Posted by Golfdriver97 View Post
    Is the app running? Go to Settings>Apps>swipe over to running.
    It is not listed on the running apps page.
  6. #6  
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    Default Re: Messed up my new M8

    Quote Originally Posted by Davemcc View Post
    It is not listed on the running apps page.
    Ok. Maybe try opening up the Play store? That might force it to start up again.

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  7. Thread Author  Thread Author    #7  

    Default Re: Messed up my new M8

    When I use the play store app, it gives me a log in error. I can't access the app. I tried to install an app from the browser to see if it would try to install and reboot play services, but I got another error and it didn't download. Play Store is telling me that it is installed (on the browser version) but it does not appear in my app list.

    Edit: I switched the phone over to ART. I have read that apps are optimized for ART so that may restart Play Services in the process. I figure the worst case scenario is that I will have to perform a hard reset or I'll brick it and have to go back to my ancient iPhone 4.
    Last edited by Davemcc; 05-15-2014 at 10:55 PM.
  8. #8  

    Default Re: Messed up my new M8

    Have you done a factory reset?

    Posted via Android Central App
    Quote Originally Posted by Ccota08 View Post
    I keep reading your posts in Bender's voice and it's amazing.
  9. #9  

    Default Re: Messed up my new M8

    Did you do a restart, battery pull style?

    Sent from my HTC One M8
  10. Thread Author  Thread Author    #10  

    Default Re: Messed up my new M8

    Quote Originally Posted by Skyway View Post
    Have you done a factory reset?
    Actually, the conversion to ART seems to have fixed the issue. I was able to log into Google Play and download the app that I had previously tried to download.

    Don't worry, I have plenty of other questions on my mind about this new phone that I will roll out in the next few days.
  11. #11  

    Default Re: Messed up my new M8

    Quote Originally Posted by Geezerb View Post
    Did you do a restart, battery pull style?

    Sent from my HTC One M8
    Sir, are you under the influence tonight...
  12. #12  

    Default Re: Messed up my new M8

    Quote Originally Posted by Preformer19 View Post
    Sir, are you under the influence tonight...
    There are 2 types of shutdown. Holding the power button past the restart screen will present you with a full shutdown, the equivalent of a battery pull. Hope you know that.

    Sent from my HTC One M8
  13. #13  

    Default Re: Messed up my new M8

    Maybe try full restart (disable quick restart).
    Golfdriver97 likes this.
  14. #14  

    Default Re: Messed up my new M8

    If you haven't tried it yet disable fastboot (in settings>power) then restart your device. My understanding is that with fastboot enabled the phone keeps the RAM powered up. This may keep your Google play services disabled.

    Sent from HTC One M8 Using AC Forums app
  15. Thread Author  Thread Author    #15  

    Default Re: Messed up my new M8

    Quote Originally Posted by Geezerb View Post
    There are 2 types of shutdown. Holding the power button past the restart screen will present you with a full shutdown, the equivalent of a battery pull. Hope you know that.

    Sent from my HTC One M8
    That is helpful to know for future use. Switching to ART seems to have solved my immediate problem and as a side benefit, I came home from work today with 71% battery life remaining.
  16. #16  

    Default Re: Messed up my new M8

    ^ What is "ART"?
  17. Thread Author  Thread Author    #17  

    Default Re: Messed up my new M8

    Quote Originally Posted by ImmaSlave4U View Post
    ^ What is "ART"?
    I'm going to call it an alternate operating system...then wait to be corrected.
  18. #18  

    Default Re: Messed up my new M8

    Quote Originally Posted by ImmaSlave4U View Post
    ^ What is "ART"?
    Probably a launcher.

    Sent from HTC One M8 Using AC Forums app
  19. #19  

    Default Re: Messed up my new M8

    Quote Originally Posted by ImmaSlave4U View Post
    ^ What is "ART"?
    It's a new runtime for android,sometime in the future it may completely replace the current android run time which is Dalvik

    Posted via Android Central App
    Thanked by:
  20. #20  

    Default Re: Messed up my new M8

    Quote Originally Posted by Jesus Janica View Post
    It's a new runtime for android,sometime in the future it may completely replace the current android run time which is Dalvik

    Posted via Android Central App
    Thanks. Learn something new everyday.

    Sent from HTC One M8 Using AC Forums app
  21. #21  
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    Default Re: Messed up my new M8

    Quote Originally Posted by ImmaSlave4U View Post
    ^ What is "ART"?
    Quote Originally Posted by Davemcc View Post
    I'm going to call it an alternate operating system...then wait to be corrected.
    Quote Originally Posted by craftmatic35 View Post
    Probably a launcher.

    Sent from HTC One M8 Using AC Forums app
    Android
    Run
    Time

    Sent from my HTC One_M8 using AC Forums mobile app

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    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
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    Darth Spock likes this.

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