So, I went to take a picture to send to my boss. (Battery at 90%. Only a month old. ) and after I take the photo my screen goes completely black. I tried turning it off and on. The start up/shut down screen would come up but go straight to black right after. I tried factory resetting and rebooting using the power button and vol-down button. But it wouldn't work.
The only time it works completely is when it's plugged into it's charger.
Re: Black screen
Try the reset plugged in?
Originally Posted by mechajoy0
Failing that, if under warranty return the phone- if not try another battery.