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  1. Thread Author  Thread Author    #1  

    Default New SwiftKey update

    I'm happy that the new SwiftKey keyboard cane out to include a big update. I actually had purchased the keyboard but didn't have it downloaded. Apparently if you had purchased the keyboard you receive the premier skin pack free. Does anyone know how I can claim the pack? Thanks.

    Sent from my 831C using Tapatalk
  2. #2  

    Default Re: New SwiftKey update

    Sign into your Cloud account from swiftkey settings and go to the theme store. The Premium theme pack will show up with the price crossed out and say Free.
  3. #3  

    Default Re: New SwiftKey update

    Yes. Go to SwiftKey settings, click on themes, then click download new themes. Slide to the right, then download the first theme pack listed, it will be the one telling you its free!

    Sent from my HTC6525LVW using Tapatalk
  4. Thread Author  Thread Author    #4  

    Default Re: New SwiftKey update

    Quote Originally Posted by dajobo View Post
    Yes. Go to SwiftKey settings, click on themes, then click download new themes. Slide to the right, then download the first theme pack listed, it will be the one telling you its free!

    Sent from my HTC6525LVW using Tapatalk
    I went to the settings and I'm signed in but it still won't allow me to download them. New SwiftKey update-uploadfromtaptalk1402549942016.jpgNew SwiftKey update-uploadfromtaptalk1402549952200.jpg
    Quote Originally Posted by jpr View Post
    Sign into your Cloud account from swiftkey settings and go to the theme store. The Premium theme pack will show up with the price crossed out and say Free.

    Sent from my 831C using Tapatalk
  5. #5  

    Default Re: New SwiftKey update

    Did you log in to the cloud with the same account that you bought it under?
  6. #6  

    Default Re: New SwiftKey update

    This is happening to a lot of users, myself included. You have to email their support from their website. They responded to my email saying they are aware of the issue and they are working on it. They also said they plan on having it fixed within 48 hours, but I'm not sure how accurate that time line really is.
  7. #7  

    Default Re: New SwiftKey update

    I backed out the first time I saw the price, then when I went back in it and it had a line through the price and it said Free next to it. I just downloaded it.
    Current: Moto X (2014) Pure Edition, ASUS ZenWatch, Pebble Steel, Chromecast
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    Jerry: "Love, Peace, and Chicken Grease!!!"
  8. #8  
    Zod1010's Avatar

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    Default Re: New SwiftKey update

    Been a user of Swiftkey for a long time. They did two very cool things with this update. One, built emoji support into the keyboard itself. Two, added the option to add a number row at the top.
    Thanked by:
    Sole07 
  9. #9  

    Default Re: New SwiftKey update

    Quote Originally Posted by Zod1010 View Post
    Been a user of Swiftkey for a long time. They did two very cool things with this update. One, built emoji support into the keyboard itself. Two, added the option to add a number row at the top.
    ^^^^^
    This
    htc One M8, Galaxy s4 retired, htc Thunderbolt retired

    Sent from my Atari 2600
    Thanked by:
    Sole07 
  10. #10  

    Default Re: New SwiftKey update

    Quote Originally Posted by abbzys24 View Post
    I went to the settings and I'm signed in but it still won't allow me to download them. Click image for larger version. 

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    Sent from my 831C using Tapatalk
    Email their support. SwiftKey support is pretty good... You won't have much of an issue and I'm sure they'll fix the bug for you .

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Galaxy S6 (32 GB) using AC Forums.
  11. Thread Author  Thread Author    #11  

    Default Re: New SwiftKey update

    Quote Originally Posted by Almeuit View Post
    Email their support. SwiftKey support is pretty good... You won't have much of an issue and I'm sure they'll fix the bug for you .

    Sent from my T-Mobile Note 3 using AC Forums.
    Where can I email support? I was looking for it but couldn't find it

    Sent from my 831C using Tapatalk
  12. #12  

    Default Re: New SwiftKey update

    Quote Originally Posted by abbzys24 View Post
    Where can I email support? I was looking for it but couldn't find it

    Sent from my 831C using Tapatalk
    Go here..

    http://support.swiftkey.net

    Then scroll to the bottom and hit contact support. Explain your issue and be sure you leave your contact phone and email within the message as well .

    Sent from my T-Mobile Note 3 using AC Forums.
    Attached Thumbnails Attached Thumbnails New SwiftKey update-1402588672706.jpg  
    Sent from my T-Mobile Galaxy S6 (32 GB) using AC Forums.
  13. #13  

    Default Re: New SwiftKey update

    the best got better! been using swiftkey since it was in beta

    sent from HTC M8 using tapatalk

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