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Re: when there is a problem with the M8, what does the factorg reset do?
Pretty much, except for one thing. If you get OS upgrades through the carrier, a reset will not roll it back to the out of the box state. It'll reset to the current version's default state.
Originally Posted by leegreg81
And while the external sd card should be left unaffected, I would still suggest backing up anything you want to it and then removing it from the phone. That's mostly just my opinion, but I'd be afraid of the chance the reset could somehow corrupt the card.