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  1. Thread Author  Thread Author    #1  

    Default HTC One M8 GPS issues-4.4.3 update

    Anyone having GPS issues with their M8? I contacted Sprint and they are working on a fix. No ETA.

    Posted via Android Central App
  2. #2  
    jhilker's Avatar

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    Default Re: HTC One M8 GPS issues-4.4.3 update

    What sort of issues are you seeing?
    Sprint Customer since 2003, 5 lines, currently loving my HTC One. Previous phones - Samsung Galaxy S3, HTC EVO 4G LTE, HTC EVO 3D, HTC EVO 4G, HTC Hero, BB Tour, BB Curve, BB Pearl, Palm Centro, LG-Muziq, Katana DLX, LG 550, Sanyo MM 5600, Sanyo 8200, Sanyo 8100
  3. #3  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by Mobilestash View Post
    Anyone having GPS issues with their M8? I contacted Sprint and they are working on a fix. No ETA.

    Posted via Android Central App
    If you're having issues directly related to your GPS, there's really nothing sprint can do I don't think...
  4. #4  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    The wifii calling seems to cause a bug with GPS. I have to reboot my phone to get it to work.

    Posted via Android Central App
  5. #5  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    What is messed up on the GPS on your Sprint M8? I use mine on a daily basis as well as for Geocaching without issues
  6. Thread Author  Thread Author    #6  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by CountryDevil View Post
    What is messed up on the GPS on your Sprint M8? I use mine on a daily basis as well as for Geocaching without issues
    It simply won't connect.

    Posted via Android Central App
  7. Thread Author  Thread Author    #7  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by jhilker View Post
    What sort of issues are you seeing?
    It simply won't connect.

    Posted via Android Central App
  8. Thread Author  Thread Author    #8  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by ajbrad71 View Post
    The wifii calling seems to cause a bug with GPS. I have to reboot my phone to get it to work.

    Posted via Android Central App
    I think you're right.

    Posted via Android Central App
  9. Thread Author  Thread Author    #9  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by mchockeyvette27 View Post
    If you're having issues directly related to your GPS, there's really nothing sprint can do I don't think...
    Sprint said it is something they can do. Sprint and HTC are working on it. It involves connectivity issues and a repair ticket was opened on 7/21/14.

    Posted via Android Central App
  10. #10  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Restarting or profile updating seems to fix it temporarily. But yeah, definitely an issue with having Wifi calling on.

    Sent from my HTC One M8
  11. #11  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Yes. I am having the same issue. It looks like it's working (GPS indicator in the notification bar) but it isn't. Complete reboot required. At least rebooting is fast on the M8.

    Posted via Android Central App
  12. #12  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    I wonder if this is related to the WiFi calling being turned on. I will be out this weekend doing some hiking and Geocaching. I will test it out and see if there are any issue with WiFi calling ON vs. OFF.
  13. #13  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by CountryDevil View Post
    I wonder if this is related to the WiFi calling being turned on. I will be out this weekend doing some hiking and Geocaching. I will test it out and see if there are any issue with WiFi calling ON vs. OFF.
    I haven't tested enough to know for sure, but I think it is. When Wifi calling is off and you keep it off and do a profile update to fix GPS it seems to stay fixed until you re-enable Wifi calling. But I'll be interested to know your results.

    Sent from my HTC One M8
  14. #14  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by kronosqq View Post
    I haven't tested enough to know for sure, but I think it is. When Wifi calling is off and you keep it off and do a profile update to fix GPS it seems to stay fixed until you re-enable Wifi calling. But I'll be interested to know your results.

    Sent from my HTC One M8
    I'm on the road in the Upper Penisula of Michigan and on wifi at this casino, with wifi calling on and working and my GPS is working and locking onto my location in all programs that I've tried, including maps and weather. Over the past week, I've had wifi calling on and off a lot and haven't had any GPS issues that I've seen, and I use it a lot. The only issue I've had is data connectivity, mostly while roaming or slow to switch over from Sprint. I was finally able to update my profile after getting back into Sprint service and that helped, but still seem to loose data a lot in fringe areas ...
    MIKE
    HTC ONE M8 HK Edition
  15. #15  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by kronosqq View Post
    I haven't tested enough to know for sure, but I think it is. When Wifi calling is off and you keep it off and do a profile update to fix GPS it seems to stay fixed until you re-enable Wifi calling. But I'll be interested to know your results.

    Sent from my HTC One M8
    Well I had no issue picking up or using GPS on any app this weekend with WiFi calling ON or OFF. Navigation, Geocaching or anything... It is quite possible that i had done a profile update with WiFi calling off when I was diagnosing. So as for my testing goes, no issue currently found.
  16. #16  
    Phil Nickinson's Avatar
    Android Central Editor in Chief

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    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by Mobilestash View Post
    Anyone having GPS issues with their M8? I contacted Sprint and they are working on a fix. No ETA.

    Posted via Android Central App
    FYI, I've also confirmed a fix is being tested. Also no ETA. (But better than nothing, I guess.)
  17. #17  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by kronosqq View Post
    I haven't tested enough to know for sure, but I think it is. When Wifi calling is off and you keep it off and do a profile update to fix GPS it seems to stay fixed until you re-enable Wifi calling. But I'll be interested to know your results.
    Yeah, you're right, I think it's something about 3rd-party app,"wifi-calling" ,since Sprint had known this issue, just wait for them to announce new version. I have test it before, if I'm outside in good GPS conditions, enable wifi-calling, there's no wrong to hit the GPS system.
    But if I go back to inside with weak GPS conditions, after use wifi-calling, then other GPS app will not locate my position.

    But there's one thing interesting, that's my Google maps still works, because I can use internet or Sim card signal to locate my position,
    It only hit my PAPAGO(Navigation)app, for it just needs GPS to locate, not internet.
    So I need to reboot my phone and the navigation works.
    The wifi-calling is good, but I hope Sprint can fix it as soon as possible.
  18. #18  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    When I turn on WiFi calling I am continually asked over and over to pick my location. I did a factory reset but it continues to ask me to verify my location. Is anyone else seeing the same?

    Posted via the Android Central App
  19. #19  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    I cannot get my s/w to talk to me. As far as anyone can tell (I've asked for help) all the settings are correct. I've tried four different Navigation Apps including Google Maps and Scout. The both say something at the beginning but then either freeze completely (Scout did that) or give me turn by turn directions visually but do not announce directions. It does not help when one is driving. In the case of Google Maps on a trip from Ann Arbor, Michigan to Atlanta Georgia, the only voice message receive was "You have arrived at your destination." At which point I almost threw the stupid thing out the window. What's going on?
    Thanked by:
  20. #20  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Tips, when u want to use Navigation Apps,Google Maps and Scout , disable wifi-calling service and reboot your phone first.
    If u can't solve it, feedback the issue to Sprint (your carrier is Sprint?).

    Quote Originally Posted by Jim Miles View Post
    I cannot get my s/w to talk to me. As far as anyone can tell (I've asked for help) all the settings are correct. I've tried four different Navigation Apps including Google Maps and Scout. The both say something at the beginning but then either freeze completely (Scout did that) or give me turn by turn directions visually but do not announce directions. It does not help when one is driving. In the case of Google Maps on a trip from Ann Arbor, Michigan to Atlanta Georgia, the only voice message receive was "You have arrived at your destination." At which point I almost threw the stupid thing out the window. What's going on?
    Thanked by:
  21. #21  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by CountryDevil View Post
    What is messed up on the GPS on your Sprint M8?
    GPS works only sometimes. If I reboot (which is annoying to have to do when you're driving!), then it comes back. I'm not using wi-fi calling, it's turned off. GPS Essentials shows something like 24 (GPS satellites) visible, 8 used in fix, no fix. The disturbing thing is the "no fix", even though it shows some number of satellites used in the fix. I can leave it my phone trying to get a fix, but it won't get one unless I reboot.
  22. #22  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Wow, am I glad to hear that I am not the only one who is having this problem.

    As everyone else has mentioned, I started noticing the problem after the WiFi Calling software arrived.

    As others have said, the only thing I have found works is to reboot the phone. Very Frustrating!

    I hope that there is a software fix soon!
  23. #23  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Same issues here. I'll be going to Sprint today.
  24. #24  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by Myndi Savoy View Post
    Same issues here. I'll be going to Sprint today.
    There is an update scheduled to come out shortly. THis is supposed to fix the GPS issues.
  25. #25  

    Default Re: HTC One M8 GPS issues-4.4.3 update

    Quote Originally Posted by puch96 View Post
    There is an update scheduled to come out shortly. THis is supposed to fix the GPS issues.
    The Sprint update started rolling out yesterday and we should have it in the next couple of days. It says it fixes GPS issues, as well as other enhancements...
    MIKE
    HTC ONE M8 HK Edition
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