HTC One M8 Stuck in Android Recovery after marshmallow update

[AC Question]

Hi,

My HTC ONE M8 (Non Rooted) failed the latest update to Android V6, it failed at 83% and is now stuck in the "Android Recovery" I've tried the "Wipe data/Factory Reset" and the "Wipe Cache Partition" however neither have worked. Anyone got any ideas? I've posted in the XDA forum but no response.

Thanks,
Gareth

 

[B. Diddy]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

Welcome to Android Central! See if the HTC One Toolkit can reinstall the firmware.

 

[Przemnix]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

I got the same problem . My HTC one m8 stuks in Android recovery. Did you fix your problem?

 

[Rukbat]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

If the toolkit doesn't do it, it's actually a liability issue with the carrier. Bring it into them and - in much more polite terms, of course - tell them "you broke it, you own it". My current phone was replaced for that reason - the update actually caused the radio to fail. The first solution they offered me, replacing the phone, was as far as they had to go. I took it.

 

[Przemnix]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

I can't even try to uninstall the firmware buy toolkit cause my computer can't see the phone after connect it to USB cable...

 

[therealdeadpool 1]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

me niether pls help

 

[therealdeadpool 1]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

can u tell me pls how to connect my phone to the tool while is in the bootloader? pls help

 

[h0ao3]

Re: HTC ONE M8 Stuck in "Android Recovery" after failed update

First, download and install the ROM according to your device. htc.com/us/support/rom-downloads.html
Then download and install HTC sync manager. htc.com/us/software/htc-sync-manager/ This will help pair your device with the PC.
Connect your HTC device to PC via USB cable. Turn on the phone and go to bootloader.
Open HTC sync manager and dont do anything. Just leave it there.
Then open the RUU app and proceed with updating/installing the ROMS.

 

[Ankit Patel14]

i am facing same issue . Could you please assist me how to fix it.

 

[gerard_c]

HTC M8 not working (it goes to reboot screen) after upgrading to Android 6

Hi, I bought this unlocked phone one month ago in Canada.
Last week I was in Switzerland and I tried to upgrade to Android 6, then the Android Recovery screen appears every time I turn on the phone (I never see again the OS screen).

I did a factory reset, not working.

When going to the BootLoader, this is how the screen looks like:

*** SOFTWARE STATUS: OFFICIAL ***
*** LOCKED ***
M8_UL_CA PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
.
.
.
OS-6.12.401.4

As you can notice, I'm not an expert but I'd like to know what should I do to make it working again.

Thanks very much for your help. Much appreciated.
Gerardo

PS. if you need more info, just let me know !
PS2. I have no problem to delete all the data/pics in my phone

 

[Golfdriver97]

Re: HTC M8 not working (it goes to reboot screen) after upgrading to Android 6

You might need to reflash the stock ROM. This can be done with a Windows PC, and getting the stock files. HTC has a small file library on their own site.

 

[allisay]

Im in Aus, are these US roms still suitable?

 

[AC Question]

My htc one m8 is stuck in recovery mode?

after a new software installation and I have tried rebooting it and it come back to the same page, any idea how to fix this?

 

[Javier P]

Re: My htc one m8 is stuck in recovery mode?

Hi, welcome to the forums! Take a look at this thread just in case it's the same problem.

http://forums.androidcentral.com/showthread.php?t=628652

 

[AC Question]

My htc one m8 is stuck in reboot system now?

after a new software installation and I have tried rebooting it and it come back to the same page, any idea how to fix this?

 

[Javier P]

Re: My htc one m8 is stuck in reboot system now?

Did you create this thread?

http://forums.androidcentral.com/showthread.php?t=639063
My htc one m8 is stuck in recovery mode?

I recommend you to create a free account here at Android Central so you can reply in your previous threads. It'll be easier for us to help you and you'll be very welcome

 

[Llllllllllllllouie 7]

Yes I did

My phone is stuck on the rebbot system and it keeps going to the same screen everytime I reboot. This is the page its stuck on.

 

[Javier P]

Re: My htc one m8 is stuck in reboot system now?

Thanks for registering and welcome as a new member! Is it similar to the problem discussed in this other thread? Have you already tried those steps?

http://forums.androidcentral.com/showthread.php?t=628652

I'll contact the moderators and see if they can move your thread to the M8 forum. Several users are reporting different problems after the update.

 

[Javier P]

Re: My htc one m8 is stuck in reboot system now?

Can you wipe the cache partition from there? Check that link for the right steps.

 

[Llllllllllllllouie 7]

Re: My htc one m8 is stuck in reboot system now?

Iv tried all of them and nothing is working.