HTC One M8 "Gallery has stopped unexpectedly"

Sparksa

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Hi guys
From a couple of weeks I started to get the error "Gallery has stopped working unexpectedly. Would you like to send an error report to HTC? This will help is improve our products."
Things I've done so far, cleared the data and cache for Gallery, restored the phone to the factory settings, cleared the phone's cache from Recovery Mode.
Nothing worked and I still get the same error.
If you guys have more ideas, I'll be grateful and happy to try them.

Cheers!
 

B. Diddy

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Welcome to Android Central! Are you using an SD card? Try unmounting the card in Settings>Storage. ​If the card is corrupt, it might be causing issues.
 

Sparksa

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Thank you Daddy.
I already try that, checked the SD card and is fine. I'm getting the same error even when the card is not mounted.
 

B. Diddy

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What about Safe Mode? I ask this even though you did a factory reset, because 3rd party apps often reinstall automatically from Google Play Store immediately after you set the phone back up.
 

B. Diddy

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If it's happening in Safe Mode, I'd wonder about either a corrupt photo file stored on Internal Storage, or some problem with the phone's firmware. Try backing up all of your locally stored photos/videos to your computer hard drive (or to the cloud), then delete all of those photos/videos. Now see if the problem persists.
 

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