M8s - keeps restarting multiple times - cant access bootloader

johnm01

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Nov 23, 2016
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Hi,

I have an m8s for the last few months and just yesterday it started rebooting itself out of the blue....
I had a google and people suggested clear the phone cache which ive done before on my old m7. I cant get the bootloader menu to appear though....
I've tried the power down + volume down, power up + volume up trick but it doesnt work (just to note there is no fastboot option on this model when i go into normal settings, its a european model btw). I noticed also yesterday that the up volume does work when the phone actually starts up.

Can anyone suggest what i can try here?... i dont know anything about rooting etc but am willing to try anything at this stage.

Could the volume button not working be related to the constant restarts?