My HTC M9 Phone won't Reset
Hello, this is my first post so I'll try to be as descriptive as possible. I recently got an HTC M9 phone last month and It's been fine until today. My phone has been going into a constant restart loop, when it stops, I'm fine for a couple of hours/minutes until it restarts again. It loops about 3 or four times until I can get on my home screen. My phone also heated up, like REALLY hot. So I tried to factory reset my phone by going to my settings and after it said resetting, it just restarted my phone and took me straight back to the home screen. I also tried master resetting it but it also took me straight to the home screen. Help?
Hello, this is my first post so I'll try to be as descriptive as possible. I recently got an HTC M9 phone last month and It's been fine until today. My phone has been going into a constant restart loop, when it stops, I'm fine for a couple of hours/minutes until it restarts again. It loops about 3 or four times until I can get on my home screen. My phone also heated up, like REALLY hot. So I tried to factory reset my phone by going to my settings and after it said resetting, it just restarted my phone and took me straight back to the home screen. I also tried master resetting it but it also took me straight to the home screen. Help?