HTC One M9 gets warm in pocket-what's wrong?

[ksims22887]

Anyone else phone get warm in pocket, and sometime display do come on and sometime not when I get txt message,and display stop responding for few minute,and when I use the phone it get warm I know it not normal to get warm while in my pocket. What is wrong with phone?

 

[B. Diddy]

Try wiping the cache partition, which can be a useful general troubleshooting step: https://support.t-mobile.com/docs/DOC-20857

Also, did you get any recent system updates? A cache partition wipe after updates can sometimes clear up various issues.

 

[ksims22887]

I am on sprint and no I don"t get recently system update.

 

[B. Diddy]

Try the cache wipe. Also, how's the cell signal? Poor signal can cause battery drain and overheating.

 

[rm05]

Just in case you happen to have glove mode selected, turn this off, because with the absurd side-mounted power switch this phone easily gets accidentally turned on in a pocket and glove mode then means lots of unwanted (and unseen) phone activity ensues... Not good - I found out the hard way.

 

[ksims22887]

my cell signal is fine and I don"t have glove mode on just media gestra on.

 

[B. Diddy]

Have you done the cache wipe yet?

Is your cell signal always fine, or was it only fine when you were looking at it? Go to the Settings>Battery menu and look at the battery graph--does it show you what the cell signal has been over the span of a battery charge?

If the cell signal is always fine, and if the cache wipe doesn't help, then I'd suspect some app that's malfunctioning. When the phone gets really hot, does the battery also drain quickly? If so, the next time this happens, go to the Battery menu and see if there is an app that is using an unusually high percentage of battery.

 

[ksims22887]

how you can tell if app malfunctioning,yes my battery drain quickly do anyone else phone get speed charge, I don"t get it for longtime now I do.

 

[B. Diddy]

As I mentioned before, when the battery is draining quickly, go to the Settings>Battery ​menu and see if there is an app that is using an unusually high percentage of battery.

 

[delta7]

Most likely poor signal, especially in buildings and the fact the m9 may tend to run a little warm due to the 810 and the metal build.

Posted via the Android Central App

 

[ksims22887]

Thank you.

 

[delta7]

Np I'm on sprint too signal drain in buildings will make it warm up quickly. Yeah the metal and 810 causes it to heat up quite a bit. Even with the case the heat goes through the case.

Posted via the Android Central App