Sprint Nougat update downloading from Sprint?

[Android Wags]

Software update 4.27.651.4

Info stated Nougat was downloading. More info as soon as I can download and install.

AW

 

[davidtm]

Yep, I got it yesterday. Check out the new functionality of the running apps button! (Among other things, of course)

 

[jabwtv]

I tried to update but at 25 percent I get a red triangle. I have cleared cache and also did a complete reset but I still have the same issue. Any suggestions?

 

[ColbyJvonBrown]

How much storage do you have available?

 

[jabwtv]

How much storage do you have available?

14.89 GB

 

[ColbyJvonBrown]

If I remember correctly the M8 & M9 had to have at least 20-24 gb available before they'd update. At least in my case. Maybe try freeing up storage, or using the HTC Sync tool on a PC to update.

 

[pmb88]

I am having an issue as well. I recall having less space on there, and I was able to install previous versions.

Not sure if this is in relation to this, but when I was trying to get into recovery mode, the same screen popped up. Once I got past it, I saw this error listed on the bottom, "E:Fail to open file: /sys/devices/platform/android_usb/host_mode".