HTC One Max design not compatible with HTC Sync Manager 2.4.11.0

kennmung

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Dec 10, 2013
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Hi all,

I Suffered this error since HTC One X, HTC Butterfly's and now HTC One Max.

Error:
1 ) HTC sync manager adds HTC device to Windows 7 autoplay list on every connection. I got more than 10 same HTC device on autoplay list.

2 ) HTC Butterfly's & HTC One max have external SD card for storage, but I find HTC sync manager not able to sync SD card photo & music to PC
HTC camera able to set photo save under SD card.
WhatApp, WeChat photo can only be stored under phone memory, if I set sync to phone, then SD card photo not syn. If I set sync to SD card then phone photo not sync.

3 ) HTC MTP not able to install under Windows update, cause error. under MS info says not reconize & I dont find HTC Butterfly's & HTC One max are under compatible device list
under Microsoft

HTC One Max costs Six thousands more, even much expensive than Iphone 5S, I asked HTC Hong Kong for troubleshoot, they says this is normal & not giving me a date for solution
They says adding HTC device under AutoPlay list is normal but not under their design. So the symptom is normal or abnormal?
I ask them to set a schedule date for fixing & problem ticket number, they never give me back only execuse and says thanks for letting them know, that is.. no answer at all
for more than 4 months since HTC One X, repeating contact to them for butterflys and one max, still no reply.

I need help from your to shoot this problem
 

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