1. saad zahid's Avatar
    Hello guys I have witnessed the strangest thing my front camera is not working I have tried reboot clear data everything possible but it isn't working I'm really worreiss as I'm on vaccation and gonna stay here for couple of months this phone is amazing and I'm really worried please somone help the back camera works but as soon as I swtuch front it crashes please help
    08-15-2014 12:53 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. If the problem resolves, then something you installed is interfering--but it can be challenging to figure out which app is the problem. Sometimes you have to uninstall apps one by one until the problem goes away. If the problem persists in Safe Mode, then there may be a problem with the hardware or the firmware. You may have to contact HTC about it.
    08-15-2014 08:21 PM
  3. saad zahid's Avatar
    Thank you for replying I don't know how to boot in safe mode I haven't installed anything suspicious but do you recommend factory reset ?
    08-16-2014 06:09 AM
  4. B. Diddy's Avatar
    Sorry, I must have forgotten to include the link. I would guess that the instructions for the HTC One would work for the One Max.

    http://m-support.verizonwireless.com...5808.tp_2.html

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    08-16-2014 03:59 PM

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