1. riche-rich's Avatar
    My unlocked m7 will not verify and install sense 6 update ,it downloads ok then says you might have modified your phone or its not running the official HTC system ,contacted HTC they said do a hard reset which I have and still no joy , anyone out there with any ideas how to get it installed ???

    Posted via Android Central App
    06-22-2014 01:51 PM
  2. srkmagnus's Avatar
    My unlocked m7 will not verify and install sense 6 update ,it downloads ok then says you might have modified your phone or its not running the official HTC system ,contacted HTC they said do a hard reset which I have and still no joy , anyone out there with any ideas how to get it installed ???

    Posted via Android Central App
    Have you rooted or unlocked the bootloader at anytime? If so, then that may be the problem.

    Aside from a factory reset, did HTC suggest anything else?
    06-23-2014 10:46 AM
  3. riche-rich's Avatar
    It's running kikkat 4.4.2 , they asked for the imei num and said the phone is originally from hongkong region ! I had the phone as a insurance replacement and would try and keep it now and try to sort it some how . Can i tell some how if it's been rooted or if boot loader has opened ? Many thanks

    Posted via Android Central App
    06-23-2014 03:14 PM
  4. riche-rich's Avatar
    Is this suspicious ? I'm not well up on modding & flashing etc !

    Posted via Android Central App
    Attached Thumbnails sense 6 not verifying ?-6285.jpg  
    06-23-2014 03:25 PM
  5. wizzrah's Avatar
    It's running kikkat 4.4.2 , they asked for the imei num and said the phone is originally from hongkong region ! I had the phone as a insurance replacement and would try and keep it now and try to sort it some how . Can i tell some how if it's been rooted or if boot loader has opened ? Many thanks

    Posted via Android Central App
    You can check in the bootloader. Turn off the phone, then hold power+vol down to boot into bootloader. To know if the phone was previously unlocked, it will say "relocked" at the top. If it is unlocked, it will say "unlocked". If neither, it will say "locked" which is by default.

    If the phone was modified in any way, it will also say "tampered" below it.

    After that, you can just reboot the phone to boot back up.

    Sent from my One Xl using AC Forums mobile app
    07-02-2014 02:03 AM
  6. riche-rich's Avatar
    Yes it says "relocked" so if I reboot to boot will this solve the problem or will I need to do something else ? Many thanks

    Posted via Android Central App
    07-05-2014 05:34 AM

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