Phone doesn't turn on...Faulty battery? What do I do?

**AndroidBlizzard** · 09-22-2012, 10:47 PM

I have an an HTC One X for a few months now, it has worked fine except that it usually got really got when I was charging it. For the past few months, I dismissed it as natural and I didn't bother to have it checked out. However I woke up today and tried to turn it on, nothing blinked so I just plugged it in to the charger, no big deal, battery has died 20+ times on me so I was expecting 2 hour charge and then I can turn the phone on.

After 2 hours I go and check on the phone and I try turning it on but nothing happens,and then I check to see the charging light ( red one on the top), there was no light so I concluded the whole device wasn't charging at all. I supposed this is a defective battery and it all of a sudden has stopped charging. I don't see how this is a software problem and I have no idea if it is a hardware problem but I don't think so, just last night the volume and sleep/power buttons were all working.

Right now, I have a phone that doesn't turn on and I am clueless as to what to do. Do I go talk to the store manager and possibly have to send it in to get it fixed? ( I assume its still under warranty) Or do I wait a few days and hope that it starts charging again? Has anyone else experienced this? If I do send it in, will I lose all the data on my phone? Photos, Downloads, Movies etc??

Any help or response is greatly appreciated!

TL-DR - Phone doesn't work, I suspect it is a battery problem? What do I do now?

**icebike** · 09-22-2012, 11:23 PM

Don't wait, take it back.

You can try holding power down button for one minute. Try that with it plugged in and with it unplugged.

Try another charger. Just about any android charger will do, or just plug in to your computer's usb port for an hour.

If none of these work, just take it back and get it replaced.

Sent from my HTC One X using Tapatalk 2

**AndroidBlizzard** · 09-22-2012, 11:37 PM

Originally Posted by icebike

Don't wait, take it back.

You can try holding power down button for one minute. Try that with it plugged in and with it unplugged.

Try another charger. Just about any android charger will do, or just plug in to your computer's usb port for an hour.

If none of these work, just take it back and get it replaced.

Sent from my HTC One X using Tapatalk 2

Unfortunately, that seems to be my only option now. I am going to leave it overnight and maybe miraculously it will work...

Do you know if my personal data is conserved or will all my data on the phone be wiped blank?

**icebike** · 09-23-2012, 12:08 AM

Hard to say. If you get a new phone, as well you should, then only the stuff on your Google account will still be there ready to sync with your new phone.

Pictures and stuff will be lost.

If they try to fix the phone, it might just need a new battery, in which case every thing should be intact.

Sent from my HTC One X using Tapatalk 2

**AndroidBlizzard** · 09-23-2012, 12:47 AM

Originally Posted by icebike

Hard to say. If you get a new phone, as well you should, then only the stuff on your Google account will still be there ready to sync with your new phone.

Pictures and stuff will be lost.

If they try to fix the phone, it might just need a new battery, in which case every thing should be intact.

Sent from my HTC One X using Tapatalk 2

Hopefully its a battery problem only then, it seems like a battery problem anyways unless someone can suggest otherwise. darn HTC, if only they had a removable battery.....