I have a wireless HP Photosmart 5514 and two HTC One X's. Until today we have not had any problem with printing photos and such from the X's. Today the printer lost it's connection so we reset the connection on the printer. Now we're having a problem with printing from one of the X's. On the X that is having the problem, we choose a photo, tap more, select print and here is where I think the problem comes into the picture. On the One X where it shows the printers that can be used it shows two instances of the same printer. The top printer says the name and under the name it says Off-line. Then the second one says the name of the printer and says Ready underneath it. So when I click the one that is ready and go through the steps and click print, I get a notification that says "Unable to print. Would you like to try again?". Clicking yes only repeats the notification.
Is there a way to manually manage printers on the One X to delete the second occurrence of the printer or any other work around to fix this???
Thanks for the help.
Is there a way to manually manage printers on the One X to delete the second occurrence of the printer or any other work around to fix this???
Thanks for the help.