Any one have any luck with at&t allowing early upgrade from the one x to the one x+

[kygator13]

On the line with customer care now, seeing what I can get them to do, i'll post the results

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[Peter McCain]

I like to have the new One X+. Why don't you sell it and pay the difference, it would be very close to the amount you will pay to upgrade anyway.

 

[icebike]

Why would you expect AT&T to offer that for free?

Pay the ETF, and sell the One X.


They have a standard policy for Early Termination. You are only about 6 months into a two year contract. AT&T hasn't even made enough from your contract to pay off their wholesale purchase price.

 

[kygator13]

I like to have the new One X+. Why don't you sell it and pay the difference, it would be very close to the amount you will pay to upgrade anyway.

It's done, on eBay right now.

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[SenseMonkey]

No luck with at&t I see..

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[kygator13]

No luck with at&t I see..

Sent from my awesome HTC one x

Nope, but I didn't push too hard. I could get them to do it if I pushed.

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[Magicman08]

Nope, but I didn't push too hard. I could get them to do it if I pushed.

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As a supervisor in an internet/catalog company call center, I strongly dislike people with that mentality. Most large companies have clear cut policies for situations like this. I would be extremely surprised if at&t doesn't.

 

[icebike]

As a supervisor in an internet/catalog company call center, I strongly dislike people with that mentality. Most large companies have clear cut policies for situations like this. I would be extremely surprised if at&t doesn't.

Already posted a link above.

The

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[kygator13]

As a supervisor in an internet/catalog company call center, I strongly dislike people with that mentality. Most large companies have clear cut policies for situations like this. I would be extremely surprised if at&t doesn't.

I am also a manager in a call center, and if you know how to talk and treat people they will work with you. You read too much into my quote which I can see is easy to do. I will never work with demanding aholes. But if the treat me with respect and are honest with me, I will work within my companies guidelines to help. The secret of a good manager is knowing how to get things done and not behind policy.

With that said, at&t has always worked with me and I've always had great interactions with my service team there. I have been a loyal customer for 11 years, all the way back to Cingular days. Their service, phone and client, is the reason I will always be an at&t client.

Now I know I sounded like kind of an ahole with what I said, but appearances aren't everything.

Stay thirsty my friends...and Go Gators!

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[erwaso]

All I can get AT&T to do is waive activation, upgrade and over night shipping fees lol

 

[kygator13]

Called customer care today due to no stores, any stores in my area having any. Every store is sold out. I was going to pay the $550 off contract price and they offered it to me for $299 with a new agreement. Since I sold my one X on eBay for $300, I took the deal. Didn't ask or push, it was offered, and they waived the upgrade and overnight shipping fee. So there you go.

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[cyanogen-man]

Yea I can agree when I call I try not to be an ass. The only time I was a dick is when I was being over charged to 80 a month for data. Told them give me unlimited or I''ll cancel my contract and go to sprint. After the initial douchieness I displayed. I knew to mellow it out by the time I got off the phone. I had unlimited data and we were laughing. Unless I ha e a giant case of the redass. I always laugh and we have a good time. The secret is to be kind I deal with customers everyday in a mc.donalds drive thru. I know how it feels to bite your tongue and roll your eyes. And sorry but LSU!*** I got mine over the phone as well early upgrade but it was only early by a month.


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[reign831]

Nope, but I didn't push too hard. I could get them to do it if I pushed.

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America.

Land of the impatient.

 

[kygator13]

Check on the shipping status this morning hoping in would be on a fed ex or big brown truck...and the phone is back ordered, guess that explains no store having them in stock.

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[cyanogen-man]

Try shipping anything with the gigantic influx of Christmas parcels is fustraighting

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[kygator13]

Long story short, I own a one x+ now!

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[cyanogen-man]

No e but I gotta do this sorry but LSU!!!



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[kygator13]

No e but I gotta do this sorry but LSU!!!



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LSU what...oh yeah, we beat you...Gator Bait? Go Gators!

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[cyanogen-man]

Next year we are a top rated team idk wtf went on last year facepalm bama is a painful memory. :-X

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