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  • 2 Post By Jennifer Stough
  1. Thread Author  Thread Author    #1  

    Default Secure box password retreival

    I have htc one x plus and I created a password for "secure box" inside my messaging app and now I can't access it - it's giving me "incorrect password" message. Is there a way of resetting your password for the secure box without having to know the actual set password?

    thanks
  2. #2  

    Default Re: Secure box password retreival

    I'd recommend you contact Box at their website.

    If it were easy to recover, it would pretty insecure.
  3. #3  

    Question Re: Secure box password retreival

    do you know the Website to the Original Installed Secure Box on HTC EVO 4G LTE? i dont recall making a password for my Secure Box in my Messages.. please help
  4. #4  

    Default Re: Secure box password retreival

    em facing da same problem, help me out ....
  5. #5  

    Default Re: Secure box password retreival

    I have A HTC one xl same problem what's box's website
  6. #6  

    Default Re: Secure box password retreival

    Quote Originally Posted by Anthony Morphett View Post
    I have A HTC one xl same problem what's box's website
    Wait, you are trying to use a cloud storage app, to store your personal stuff on the web, and you don't even know how to find the manufacturer's web site!

    Unbelievable!

    Try box.com, who knows you might get lucky.

    Sent from my HTC One X using Tapatalk 2
  7. #7  
    Jennifer Stough's Avatar
    Retired Moderator

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    Default Re: Secure box password retreival

    Quote Originally Posted by icebike View Post
    Wait, you are trying to use a cloud storage app, to store your personal stuff on the web, and you don't even know how to find the manufacturer's web site!

    Unbelievable!

    Try box.com, who knows you might get lucky.

    Sent from my HTC One X using Tapatalk 2
    There's no need to be snarky or make comments that could demean or belittle anothers intelligence, or make them feel bad about asking a question. No one should ever have to feel ashamed of seeking help. Many new users are also new to smartphones, or the internet in general. Greeting them in such a manner can cause them to not return. Please refrain from doing this again in the future.

    Jennifer Stough
    Forums Moderator
    Droid DNA
    wizzrah and michaelrab like this.
  8. #8  

    Default Re: Secure box password retreival

    The problem isn't with the box.net app and has nothing to do with the cloud service provided by box.net. The problem is that these users are unable to retrieve or reset the password set on the 'secure inbox' within the Messages app that HTC provides with its phones. Contacting box.net will not help at all with this issue.
  9. #9  

    Default Re: Secure box password retreival

    I am having the same issue. My 11 year old set the password when it was her phone. I have moved tons of messages over that are important for work, and now I'm screwed because she has no idea what it is. Its my phone line, I bought the phone and I'm the account holder. I need these messages. Please help me!!!
  10. #10  
    stevovr's Avatar

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    Default Re: Secure box password retreival

    If your phone is rooted there is a chance. If it is not rooted then I think your out of luck unless HTC themselves can do something.

    The third post if your rooted

    Asus Fonepad and Android Central App
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  11. #11  

    Default Re: Secure box password retreival

    Quote Originally Posted by Mendalex93 View Post
    do you know the Website to the Original Installed Secure Box on HTC EVO 4G LTE? i dont recall making a password for my Secure Box in my Messages.. please help
  12. #12  

    Default Re: Secure box password retreival

    Go to the Messages (dots at the right) /Settings/General/Password and reset your Security Box password..EASY!
  13. #13  

    Default Re: Secure box password retreival

    This doesn't help anyone. It doesn't let you reset it. You have to know the old password to change it.
  14. #14  

    Default Re: Secure box password retreival

    I didn't recall anyone saying anything about storing anything in a cloud! Your reading this to say what you want it to say. Believable!
    I am having the same problem. Just got off the phone with Sprint and they cant help ether! I also do not recall putting a password for "secure message box".
    I have some data in there that I need tomorrow and it looks like I am screwed! No one knows how to reset the password!
  15. #15  

    Default Re: Secure box password retreival

    try using your telephone number area code first. i had the same issue and didn't recall setting a password. it ended being my phone number.

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