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  1. Thread Author  Thread Author    #1  

    Default htc one x camera shuts down the phone

    hey there,i am using htc one X
    when i turn on the camera ( using any camera launcher)or by default camera button it opens the camera for 2 seconds the camera stops and fone restarts itself..i have tried restarting/turning off my phone many times but nothing worked,if anyone can help me quickly i will be very thankful.. here are details of my phone

    android version 4.1.1
    htc sense version 4+
    software number 3.14.707.24
    htc sdk api level 4.63
  2. #2  
    Bizzle69's Avatar

    Posts
    648 Posts
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    ViperXL/Dirty Rom

    Default Re: htc one x camera shuts down the phone

    go into settings>apps>find htcsense, select it and clear cache. See if that fixes it, if not -- try a factory reset.
    Verizon Samsung Galaxy S4
    Rooted, HyperDrive Rom

    If I helped you out, hit the thanks button on this post!
  3. Thread Author  Thread Author    #3  

    Default Re: htc one x camera shuts down the phone

    tried clearing cache .. didnt work .. now trying hard reset..by the way the front camera has the same issue as well
    Last edited by Salman Khakwani; 01-24-2013 at 02:35 PM.
  4. Thread Author  Thread Author    #4  

    Default Re: htc one x camera shuts down the phone

    okay..tried hard reset .. didnt work either..any other ideas ?
  5. #5  
    Bizzle69's Avatar

    Posts
    648 Posts
    ROM
    ViperXL/Dirty Rom

    Default Re: htc one x camera shuts down the phone

    did you do a factory reset, is that what you mean by hard reset?

    The only way I have ever resolved issues like this, was flashing a different rom to determine if it is software or hardware. By the sound of it, since the front camera does the same, its gotta be software
    Verizon Samsung Galaxy S4
    Rooted, HyperDrive Rom

    If I helped you out, hit the thanks button on this post!
  6. Thread Author  Thread Author    #6  

    Default Re: htc one x camera shuts down the phone

    yes i did the factory reset by going to settings..backup and reset .. and then followed the procedure..can u please tell me a simple way to fix this issue i mean i dont know about ROM and stuff
  7. #7  
    Bizzle69's Avatar

    Posts
    648 Posts
    ROM
    ViperXL/Dirty Rom

    Default Re: htc one x camera shuts down the phone

    well, i mentioned that because I'm unlocked and rooted my phone. That is what you would have to do, but I would try a warranty replacement first.
    Verizon Samsung Galaxy S4
    Rooted, HyperDrive Rom

    If I helped you out, hit the thanks button on this post!
  8. #8  

    Default Re: htc one x camera shuts down the phone

    Quote Originally Posted by Salman Khakwani View Post
    hey there,i am using htc one X
    when i turn on the camera ( using any camera launcher)or by default camera button it opens the camera for 2 seconds the camera stops and fone restarts itself..i have tried restarting/turning off my phone many times but nothing worked,if anyone can help me quickly i will be very thankful.. here are details of my phone

    android version 4.1.1
    htc sense version 4+
    software number 3.14.707.24
    htc sdk api level 4.63
    Have you gone into apps and select the camera app and force stopping it. Just to see.

    Sent from my HTC One X using Android Central Forums
  9. Thread Author  Thread Author    #9  

    Default Re: htc one x camera shuts down the phone

    yes i have already tried force stopping the camera app..it didnt make any difference
  10. Thread Author  Thread Author    #10  

    Default Re: htc one x camera shuts down the phone

    Quote Originally Posted by Bizzle69 View Post
    well, i mentioned that because I'm unlocked and rooted my phone. That is what you would have to do, but I would try a warranty replacement first.
    ok incase i dont have the warranty .. re u sure rooting the phone will solve this problem ?
  11. #11  
    Bizzle69's Avatar

    Posts
    648 Posts
    ROM
    ViperXL/Dirty Rom

    Default Re: htc one x camera shuts down the phone

    not 100% no, but it's the best way to TEST if the software is the issue. Just make sure you look at the correct unlocking and rooting for exact one x.. if its rogers/at&t it is the Evita, if its the international I believe it is the Endeavor
    Verizon Samsung Galaxy S4
    Rooted, HyperDrive Rom

    If I helped you out, hit the thanks button on this post!
  12. Thread Author  Thread Author    #12  

    Default Re: htc one x camera shuts down the phone

    since the phone has no warranty i contacted a person who repairs the phone..he said he will reinstall the " genuine " software and hopefully this problem will be solved but he can do it on monday
    so what do u think he is gonna do,should i give it a try ?

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