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  1. Thread Author  Thread Author    #1  

    Default Why cant my phone download anything?

    Hello everyone,

    So I've been having problems with my phone for a few months now and have only just decided to do something about it. I'm not able to download any system updates (currently there is an update for the People app), nor am I able to access my gmail or Google Play.
    When I try to access gmail or gplay it simply sends me back to the home screen. Gmail gives me the error message "unfortunatley gmail has stopped". This message will appear every 5mins if I have sync turned on.
    Has anybody else experienced this problem?
    Help would be most appreciated.
    Thanks in advance,

    Dean
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  2. #2  

    Default Re: Why cant my phone download anything?

    Quote Originally Posted by Deanox360 View Post
    Hello everyone,

    So I've been having problems with my phone for a few months now and have only just decided to do something about it. I'm not able to download any system updates (currently there is an update for the People app), nor am I able to access my gmail or Google Play.
    When I try to access gmail or gplay it simply sends me back to the home screen. Gmail gives me the error message "unfortunatley gmail has stopped". This message will appear every 5mins if I have sync turned on.
    Has anybody else experienced this problem?
    Help would be most appreciated.
    Thanks in advance,

    Dean
  3. #3  

    Default Re: Why cant my phone download anything?

    I have the same problem,please help
    Quote Originally Posted by Deanox360 View Post
    Hello everyone,

    So I've been having problems with my phone for a few months now and have only just decided to do something about it. I'm not able to download any system updates (currently there is an update for the People app), nor am I able to access my gmail or Google Play.
    When I try to access gmail or gplay it simply sends me back to the home screen. Gmail gives me the error message "unfortunatley gmail has stopped". This message will appear every 5mins if I have sync turned on.
    Has anybody else experienced this problem?
    Help would be most appreciated.
    Thanks in advance,

    Dean
  4. #4  
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    Default Re: Why cant my phone download anything?

    Have you tried a factory reset?

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