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  • 1 Post By Aditya Vipradas
  1. Thread Author  Thread Author    #1  

    Angry Do not buy HTC One X...mother boards not DURABLE

    The HTC One X seemed a good option that could cater all my needs. But much to my disappointment, the phone's display started to malfunction after 1 year and 3 months i.e. right after the phone warranty got expired(Google search 'Blank Screen of Death). The phone display went blank all of a sudden. The HTC service center employees told me that there was a fault in the mother board itself and only replacing it can solve the problem. Are the HTC mother boards so cheap that they die right after the warranty period? He also told me that replacing the board might also harm the battery and I will have to replace that as well. Is the design of HTC one X so bad? I had to shell out half the amount of the actual phone price to get the board replaced. What is the use of buying such a high-end phone then? I suspect that HTC itself tweaks the codes in order to make the phone malfunction after the warranty period. After this incident, I have made up my mind that I won't buy HTC products anymore and would encourage people to do the same.I beg HTC guys to please start developing good and DURABLE products. I have no idea whether they know what 'DURABLE' means. If the mother boards itself are so rubbish and cheap, what is the use of the famous NVIDIA Tegra 3 QUAD CORE processor, the 8MP camera, 1GB RAM and 25GB memory? I would have purchased an entirely new phone from the money I spent on another of the HTC mother boards. I hope this works fine now. I have been given a warranty of 3 months on the new mother board. Now I just hope that the phone and all its parts work properly again. But there is one thing for sure: HTC, YOU HAVE BROKEN MY TRUST....Shame on you!..Hey, and kindly change your tagline...HTC, quietly destructive.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Do not buy HTC One X...mother boards not DURABLE

    Welcome to the forums.
    Sorry you are having trouble with your device. The new HTC One seems to be one of the better built devices by HTC, but it hasn't hit it's first birthday yet, so time will tell on that.

    Are you thinking of getting a different device when you can?

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
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  3. Thread Author  Thread Author    #3  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    I am not thinking of buying a new phone now that I have shelled a heavy price to repair my One X.
  4. #4  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    You're not the only one having problems with the phone. Literally a week after my warranty expired I began having SIM card errors. Upon researching it, I found this is a known problem caused by a poorly designed SIM slot which allows the contacts to break connection intermittently. I put 3 layers of scotch tape on the front of my SIM card, crammed it in, and haven't had the problem since, it has been around 6 months.

    This trend of serious flaws in phone design will continue as long as the race-to-make-the-next-big-thing mentality persists in the smartphone industry. This race mentality leads to inadequate durability testing and absolute lack of regard for device longevity. For those of us in the engineering field - it's a frustrating problem at times.
  5. #5  
    Haalcyon's Avatar

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    Default Re: Do not buy HTC One X...mother boards not DURABLE

    I have to be somewhat candid. The One X was never on my short list. Too many other great options out there. Welcome to Android Central!


    Sent from my liberated iridium rMini LTE
    Live long and prosper.


  6. #6  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    I am on my third HTC One X. The first failed within 6 months. The warranty replacement failed within a few weeks. The third one is still working fine ten months later.

    HTC/ATT are very slow about Android updates.
  7. Thread Author  Thread Author    #7  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    @dart4605: third one? why didn't you buy a different phone then?
    Haalcyon likes this.
  8. #8  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    It was still under warranty.

    When upgrade time comes, I'm very wary of buying HTC again.
  9. #9  
    wizzrah's Avatar

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    Default Re: Do not buy HTC One X...mother boards not DURABLE

    Sorry for your experience. I've had absolutely no troubles with my HTC One X (Even with all of my tampering )
    It is our choices, that show what we truly are, far more than our abilities. - J. K Rowling

    "If you love life, don't waste time, for time is what life is made up of." - Bruce Lee

    "The story of life is quicker then the blink of an eye, the story of love is hello, goodbye." - Jimi Hendrix
  10. #10  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    Yes, ONE X is probably one of the best phone for the buck. You can get it for $140 on eBay. BTW, I sold over 100 on eBay, no returns, no complains. I guess yours is lemon, bad luck this time.
  11. #11  
    stevovr's Avatar

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    Default Re: Do not buy HTC One X...mother boards not DURABLE

    Coming up on 20 months flawless performance. Teg3 int version.

    Posted via Android Central App
  12. #12  
    wizzrah's Avatar

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    Default Re: Do not buy HTC One X...mother boards not DURABLE

    Quote Originally Posted by stevovr View Post
    Coming up on 20 months flawless performance. Teg3 int version.

    Posted via Android Central App
    I have the One XL and agree that it has been flawless.
    It is our choices, that show what we truly are, far more than our abilities. - J. K Rowling

    "If you love life, don't waste time, for time is what life is made up of." - Bruce Lee

    "The story of life is quicker then the blink of an eye, the story of love is hello, goodbye." - Jimi Hendrix
  13. #13  

    Default Re: Do not buy HTC One X...mother boards not DURABLE

    I have had the same experience with HTC One X. After opening up the phone and I can infer a couple of things about this device:
    1. The whole architecture underlying the design is apparently based on the machined aluminium casing. The antennas on the back cover connect to the board via spring contacts, and the screen+board assembly mates to the back cover by snap-on clips. So getting the tolerances right is actually critical to the reliability of the system. When HTC switched to the polycarbonate body for the one x, they no longer had the rigid frame, but they were still making the mechanical design on the same old assumption. It does not help that the design relies wholesale on mounting tapes and not much else to keep components in place. In other words, that they were touting as a premium product, is actually only good enough as a trial engineering prototype.
    Result: great reviews out of the box, but the moment you dropped it, or get it somehow twisted in your pocket, the contact is either completely gone or intermittent. Unless you are some kind of very extremely benign user (stick the phone in your handbag, never heavy handling, etc) this phone is trouble to no end.
    2. The system apparently tries to compensate for loss of output power by running the power up. I have noticed how cool the it becomes after just opening up the board and bending up the contacts. Running high demand apps such as navigation with the phone in poor condition would push it almost to a boil, so this brings out the secondary effects coming from the overheated components.

    I hope this helps the rest of you HTC guinea pigs out there. The newer HTC models are reverting to the machined aluminium casing, which should solve most of these problems, but if you are a one x, one x+ user having problems with the phone out of warranty, unless you are prepared to troll the insides of the device, just cut your losses and get something else.

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