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  1. Thread Author  Thread Author    #1  

    Default How do I wipe my data/passwords/etc. from my One X?

    My One X suddenly decided that sim cards don't work. Fortunately, I have the AT&T insurance. They sent me an HTC One. Now I need to send them back the broken One X. How can I make sure my passwords, etc. are gone before I return it?

    Thanks
  2. #2  

    Default Re: How do I wipe my data/passwords/etc. from my One X?

    Does the old One X not even turn on? If you can turn it on, just go to Settings>Backup & reset, and select Factory Data Reset. If you can't get to the settings menu for some reason, you could try a hardware factory reset, described in this article: HTC One X (AT&T) Support - Resetting HTC*One*X/One*X*+ (Hard reset) | HTC United States
  3. Thread Author  Thread Author    #3  

    Default Re: How do I wipe my data/passwords/etc. from my One X?

    Thank you.

    Actually, the phone is just fine except for the minor detail that it doesn't see the SIM card any more. No calls, no texts, etc. I wish I could keep it, but part of the insurance deal is that I have to return it.

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