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  1. Thread Author  Thread Author    #1  

    Default Can't download/receive/send MMS...

    Just recently got an Unlocked ATT HTC One X for T-Mobile. I've checked every option I can think of and am still not able to receive or send picture/group texts. I get the notification that I have a picture text, and it gives me the option to download. However when I go to download it takes forever, times out, and fails. I have a data plan and 4g LTE working. Any suggestions? Maybe something with APN?

    The error message says "Message not downloaded. Generic network failure"
  2. #2  
    UJ95x's Avatar

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    Default Re: Can't download/receive/send MMS...

    Welcome to Android Central
    Does this happen only with pictures? Have you tried downloading them over WiFi to see if it works that way?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  3. Thread Author  Thread Author    #3  

    Default Re: Can't download/receive/send MMS...

    Thanks UJ95x.

    It happens with pictures as well as group texts sent from iPhones (which i believe are sent as MMS). And I've tried both WiFi and 4glte...
  4. #4  
    UJ95x's Avatar

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    Default Re: Can't download/receive/send MMS...

    Quote Originally Posted by carboatfish View Post
    Thanks UJ95x.

    It happens with pictures as well as group texts sent from iPhones (which i believe are sent as MMS). And I've tried both WiFi and 4glte...
    Yeah, group messages are sent as MMS. When you try to edit APN is there any other default options you can select?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  5. Thread Author  Thread Author    #5  

    Default Re: Can't download/receive/send MMS...

    Quote Originally Posted by UJ95x View Post
    Yeah, group messages are sent as MMS. When you try to edit APN is there any other default options you can select?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    I set up my APN using these instructions/settings: http://forums.androidcentral.com/htc...le-issues.html

    Found in the first reply to that thread. My mobile network wasn't working until i changed my APN to fast.t-mobile.com

    Can you add multiple APN's? Not really sure how they work...
  6. #6  
    UJ95x's Avatar

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    Default Re: Can't download/receive/send MMS...

    Quote Originally Posted by carboatfish View Post
    I set up my APN using these instructions/settings: http://forums.androidcentral.com/htc...le-issues.html

    Found in the first reply to that thread. My mobile network wasn't working until i changed my APN to fast.t-mobile.com

    Can you add multiple APN's? Not really sure how they work...
    Not at the same time, no. So that didn't fix the issue?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  7. Thread Author  Thread Author    #7  

    Default Re: Can't download/receive/send MMS...

    Quote Originally Posted by UJ95x View Post
    Not at the same time, no. So that didn't fix the issue?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    Nope, any suggestions??

    Might try and take the phone into T-Mobile and see what they say.

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