HTC One turned itself off - won't turn back on again?!! Help!!

[iphonedefecter]

Tried connecting it to a power source etc - but nothing. Wtf?!

 

[alvin319]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Try holding the power button and the volume up at the same time for at least 10sec.

Posted via Android Central App

 

[sed51329]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Tried connecting it to a power source etc - but nothing. Wtf?!

The SAME exact thing happened to me this morning. If hold the power button and volume button the phone vibrates and does nothing.

When plugging it in to charge the LED does not even turn on.

 

[iphonedefecter]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

The SAME exact thing happened to me this morning. If hold the power button and volume button the phone vibrates and does nothing.

When plugging it in to charge the LED does not even turn on.

I called HTC who advised the reboot thing - did nothing - they admitted it might be a "software issue", getting sent a replacement by Monday by the company I ordered it from. Pretty **** tbh.

 

[sed51329]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

I called HTC who advised the reboot thing - did nothing - they admitted it might be a "software issue", getting sent a replacement by Monday by the company I ordered it from. Pretty **** tbh.

I kept.holding down the power button and after 8 seconds the phone would vibrate and do nothing else. After awhile it stopped.vibrating after that duration, and when I plugged it in and it started charging. I was able to turn it on and it's working perfectly. The battery was drained about 30%

 

[iphonedefecter]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

I kept.holding down the power button and after 8 seconds the phone would vibrate and do nothing else. After awhile it stopped.vibrating after that duration, and when I plugged it in and it started charging. I was able to turn it on and it's working perfectly. The battery was drained about 30%

I've tried all this - phone was fully charged when it went kapoot. I've tried every combination of trying to reboot - nothing.

 

[LindtChocolate]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

I've tried all this - phone was fully charged when it went kapoot. I've tried every combination of trying to reboot - nothing.

Time to send that **** back to HTC and demand it a better one.

 

[iphonedefecter]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Time to send that **** back to HTC and demand it a better one.

done. Should be here on Monday.

 

[LindtChocolate]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

done. Should be here on Monday.

Did you demand that they make the screen flush and ensure that there will be no other build quality issues? If I were you, I would have gotten angry and demanded nothing but perfection. These companies are here to serve us, you should expect nothing less than the best from them when you're paying for a product.

 

[iphonedefecter]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Did you demand that they make the screen flush and ensure that there will be no other build quality issues? If I were you, I would have gotten angry and demanded nothing but perfection. These companies are here to serve us, you should expect nothing less than the best from them when you're paying for a product.

I spent the good part of an hour on the phone to my provider who couldn't replace a phone in store because I bought it online :-/ I've got to do a swap where I give them the brick for a new one. I hope it's not typical of a HTC Android experience as I really like the phone.

 

[littlekitty9]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Thanks so much alvin319 !! I LOVE YOU!! Had the same problem with my phone...and did what you said...it worked!!!! You ROCK!

 

[fibaby]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Mine just did the same thing. I had success with the on button and volume... after 15 seconds. Bit of a worry!

Is HTC doing something about this... IS there a software update to fix this?

 

[Caomh Mac Tire]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

I had this exact thing happen to me about 15 minutes ago. I held the power and volume button at the same time for 2 minutes then let go. I then tried to turn it back on and had no problems just had to keep it plugged it and charging. I had a fully charged battery when it suddenly turned off and after holding both buttons, when I turned it on it was at 1% so I have left it charging. Good luck anyone with this problem.

 

[Harangad Chaudhary]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

My phone turned off yesterday and I've tried every permutation and combination mentioned here and elsewhere. Anyone having the same problems ?

 

[cgardnervt]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

No problems here. What happens when you connect it to a pc?

Sent from my HTC One using Tapatalk 2

 

[hodan]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

I spent the good part of an hour on the phone to my provider who couldn't replace a phone in store because I bought it online :-/ I've got to do a swap where I give them the brick for a new one. I hope it's not typical of a HTC Android experience as I really like the phone.

It's not. You'll get a good second one. Unless you've otherwise ruined your personal karma.

 

[Harangad Chaudhary]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Nothing. I just get that certain sound which windows makes when you connect a usb device but nothing else. The device isn't charging itself also.

 

[dcmsu125]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

I posted a similar question in the 'bug thread' awhile back. I had the same issue, Sprint ended up having to give me a new one. Looks like I'm not the only one....

 

[Harangad Chaudhary]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Just turned my phone into htc. They'll be replacing the motherboard they say. I hope they give me back it in the pristine condition in which I gave for repairs. :/

 

[Cool Jeff]

Re: HTC one turned itself off - wont turn back on again?!! Help!!

Usually it happens to S3 and S4,it's only the 2nd time over a year I see an HTC device dying like that,the other one was a One X developer edition (beta).
I never had hardware problems with HTC phones since the Nexus 1,though perhaps the stabilizer of the camera on the One is broken this time for me