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  1. Thread Author  Thread Author    #1  
    undertrip's Avatar

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    Default mediaserver (audio_4 out) wakelock

    hi
    according to gsam battery monitor mediaserver mostly audio_4 out is draining my battery like 20% which is so huge for not using the phone




    so anybody know what causes this huge wakelock ? and how to solve this issue ?
  2. Thread Author  Thread Author    #2  
    undertrip's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    anyone?
  3. #3  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    Your pictures are too pixilated to view, at least in this app.

    Just for fun, clear cache and data in your YouTube app, then report back.


    Sent from my HTC One using Mobile Nations mobile app
  4. Thread Author  Thread Author    #4  
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    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Scott Kenyon View Post
    Your pictures are too pixilated to view, at least in this app.

    Just for fun, clear cache and data in your YouTube app, then report back.


    Sent from my HTC One using Mobile Nations mobile app
    i know that just click on the pictures
  5. #5  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    I did click on the thumbnails. They were unreadable in my device. Did you try clearing YouTube?

    Sent from my HTC One using Mobile Nations mobile app
  6. #6  

    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by undertrip View Post
    hi
    according to gsam battery monitor mediaserver mostly audio_4 out is draining my battery like 20% which is so huge for not using the phone

    http://www3.0zz0.com/thumbs/2013/07/27/07/780281025.png http://www3.0zz0.com/thumbs/2013/07/27/07/323910090.png
    http://www3.0zz0.com/thumbs/2013/07/27/07/598487199.png

    so anybody know what causes this huge wakelock ? and how to solve this issue ?
    I am getting similar stats with the GSAM app. What exactly is "AudioOut_4"?
  7. Thread Author  Thread Author    #7  
    undertrip's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by ddillon80 View Post
    I am getting similar stats with the GSAM app. What exactly is "AudioOut_4"?
    that what im asking
  8. Thread Author  Thread Author    #8  
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    Default Re: mediaserver (audio_4 out) wakelock

    bump
  9. #9  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    Apparently audio is classified four ways. Audio_1 out is notifications, not sure about 4. Others with similar problems reported YouTube app as the cause, hence my instruction. Have you guys tried it yet?

    Sent from my HTC One using Mobile Nations mobile app
    Thanked by:
  10. Thread Author  Thread Author    #10  
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    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Scott Kenyon View Post
    Apparently audio is classified four ways. Audio_1 out is notifications, not sure about 4. Others with similar problems reported YouTube app as the cause, hence my instruction. Have you guys tried it yet?

    Sent from my HTC One using Mobile Nations mobile app
    will do now, thx
  11. #11  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    Any resolution?

    Sent from my HTC One using Mobile Nations mobile app
  12. Thread Author  Thread Author    #12  
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    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Scott Kenyon View Post
    Any resolution?

    Sent from my HTC One using Mobile Nations mobile app
    i think it helped a bit but the issue is not gone. it has decreased 20% to 13% drain though
  13. #13  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    There may be another app which uses audio as well. I'm assuming audio_4 is multimedia, so try other multimedia apps.

    Sent from my HTC One using Mobile Nations mobile app
  14. #14  

    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Scott Kenyon View Post
    Any resolution?

    Sent from my HTC One using Mobile Nations mobile app
    Yes, I think cleaning the data and cache in the YouTube app lowered the % of the battery "System (*wakelock*) was using. Last night before going to bed I unplugged the charger and let the GSAM app do it's thing all night. These are the results I got this morning after using the phone for an additional 2-hrs. Why would Facebook be consuming 10.6% of of my battery? That seems kinda high t me.
    Attached Thumbnails Attached Thumbnails mediaserver (audio_4 out) wakelock-screenshot_2013-07-29-08-45-47.jpg   mediaserver (audio_4 out) wakelock-screenshot_2013-07-29-08-46-54.jpg  
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  15. #15  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by ddillon80 View Post
    Yes, I think cleaning the data and cache in the YouTube app lowered the % of the battery "System (*wakelock*) was using. Last night before going to bed I unplugged the charger and let the GSAM app do it's thing all night. These are the results I got this morning after using the phone for an additional 2-hrs. Why would Facebook be consuming 10.6% of of my battery? That seems kinda high t me.
    I have no idea. Don't use Facebook (if you can believe that). Maybe someone with relevant experience can chime in.

    Sent from my HTC One using Mobile Nations mobile app
  16. #16  

    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Scott Kenyon View Post
    I have no idea. Don't use Facebook (if you can believe that). Maybe someone with relevant experience can chime in.

    Sent from my HTC One using Mobile Nations mobile app
    This is the worst advice. Just because you don't like Facebook, doesn't mean that nobody should use it. Smartphones are designed to be used. To do a lot of stuff. Telling someone to not use X feature is just pointless.

    Facebook can be a battery drain sometimes, but not all of the time. It might've gotten stuck in a loop while trying to perform a task.

    Here are some things I would try:
    1. Clear cache for Facebook in Settings
    2. Reduce the refresh interval (App Settings in the Facebook app)
    3. Turn off messenger location services by default
    4. Turn off photo sync and only turn it on when you have photos to sync (if you want FB to sync your photos)
    5. Turn off contact sync and only turn it on when you want to update your contacts' pictures (that's basically all it does)


    This should decrease the battery drain from Facebook significantly. If not, just delete the Facebook app and re-download it.
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  17. #17  

    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Axeavius View Post
    This is the worst advice. Just because you don't like Facebook, doesn't mean that nobody should use it. Smartphones are designed to be used. To do a lot of stuff. Telling someone to not use X feature is just pointless.
    Umm...I read it as He doesn't use Facebook...He didn't tell anyone not to use facebook.

    He said "Don't use Facebook..." I think he means "(I) don't use Facebook".
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    Topgonzo and adriandb like this.
  18. #18  

    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by markophonic View Post
    Umm...I read it as He doesn't use Facebook...He didn't tell anyone not to use facebook.

    He said "Don't use Facebook..." I think he means "(I) don't use Facebook".
    @Axeavius thanks for the reply regarding FB.

    Regarding Scott's advice...he meant he doesn't use FB. He wasn't telling me not to.
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  19. #19  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    Yeah, I'm at work so responding quickly. Missed the I. Use whatever you want, it's your phone

    Sent from my HTC One using Mobile Nations mobile app
    mpanju7 likes this.
  20. #20  

    Default Re: mediaserver (audio_4 out) wakelock

    Ah, gotcha. I've seen the "don't use X feature" posts in a number of Android subreddits and forums recently and it irks me. It irks me good!

    @Scott Kenyon sorry about that, I see my misinterpretation now

    @ddillon80 you're welcome, I hope it helps!
  21. #21  
    Scott Kenyon's Avatar

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    Default Re: mediaserver (audio_4 out) wakelock

    All good!

    Sent from my HTC One using Mobile Nations mobile app
    Axeavius likes this.
  22. #22  

    Default Re: mediaserver (audio_4 out) wakelock

    Why would Facebook be using that much while the handset is asleep? Seems high to me

    Sent from my HTC One using Tapatalk 4 Beta
  23. #23  

    Default Re: mediaserver (audio_4 out) wakelock

    Quote Originally Posted by Topgonzo View Post
    Why would Facebook be using that much while the handset is asleep? Seems high to me

    Sent from my HTC One using Tapatalk 4 Beta
    That's what I thought too. I tried the suggestions listed in the previous post and I'll see what the GSAM app numbers look like again.
  24. #24  

    Default Re: mediaserver (audio_4 out) wakelock

    I have had my phone about a year with no battery issues. About one-month ago, I started having major battery drain. GSam shows it is MediaServer causing the problem. The only way I can stop MediaServer is by recalibrating the battery. After recalibrating the battery, the drain issue (and the MediaServer shown in GSam) will dissappear for between one-day and one-week.

    Once the battery drain re-appears, the MediaServer also re-appears in GSam.

    I have now called HTC support several times. They had me do battery recalibration and a factory reset. After doing those things, I reinstalled my apps and about a week later the battery drain (and MediaServer in GSam) re-appeared. Again, the only way I can stop the battery drain is by recalibrating the battery, which I have to now do between about once a day or every few days (whenever the MediaServer/battery drain issue reappears).

    HTC support is now telling me that I have to do another factory reset and then do NOT log into Google (so I can't even get gmail) or install any apps. Then, if the MediaServer/battery drain issue does not re-appear for a week, I can finally log into Google so I can get my gmail. If after another week, the issue does not re-appear, HTC support says I can then slowly reinstall my apps (a couple a week) until the issue resurfaces. That way, I'll be able to figure out which app is causing the issue.

    HTC says other customers have had the MediaServer/battery drain issue and this is how it is solved.

    This is a COMPLETELY UNACCEPTABLE solution from HTC support. I bought an Android because I thought it would work seamlessly with gmail and Google. Now, I am told to not even log into Google for at least a week. Besides costing me a lot of time, the solution proposed by HTC support could take many weeks, if not months, to figure out which app is causing the MediaServer/battery drain issue. In the meantime, I can't use my phone for its intended purpose--accessing Google and other apps. Furthermore, I am paying for a data plan with my phone carrier, and HTC is now telling me not to use any apps!

    Any better solutions?

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