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  • 1 Post By palanilopez12
  1. Thread Author  Thread Author    #1  

    Default Phone Frozen after new update!!!

    So my phone is now stuck on the HTC ONE screen and has been there for over 30 minutes. How long should this update take???
  2. #2  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by palanilopez12 View Post
    So my phone is now stuck on the HTC ONE screen and has been there for over 30 minutes. How long should this update take???
    Try restarting the phone!

    Sent from my HTCONE using Tapatalk 4

    Phone/Evo 3D cdma
    Rom/ViperS r284
    Hboot/eng 1.58
    Root Method/Htc Dev unlocked/Juopunutbear s-off
    Recovery/4-EXT
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  3. Thread Author  Thread Author    #3  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by pergerson6 View Post
    Try restarting the phone!

    Sent from my HTCONE using Tapatalk 4
    I did...and it just brings me back to the same screen...I've done it 3 times already
  4. Thread Author  Thread Author    #4  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by palanilopez12 View Post
    I did...and it just brings me back to the same screen...I've done it 3 times already
    I just tried to do a factory reset and it is still stuck on the same screen!
  5. #5  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by palanilopez12 View Post
    I just tried to do a factory reset and it is still stuck on the same screen!
    Are you rooted?

    Sent from my HTCONE using Tapatalk 4

    Phone/Evo 3D cdma
    Rom/ViperS r284
    Hboot/eng 1.58
    Root Method/Htc Dev unlocked/Juopunutbear s-off
    Recovery/4-EXT
  6. Thread Author  Thread Author    #6  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by pergerson6 View Post
    Are you rooted?

    Sent from my HTCONE using Tapatalk 4
    Nope...AT&T update killed my damn phone...thank you AT&T...I had to get a "refurbished" one that is in worse physical condition that the one I originally had...and the first one I got on July 3rd!!!
  7. #7  
    BigDinCA's Avatar

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    Default Re: Phone Frozen after new update!!!

    Sounds like you got a refurbished piece of garbage. You should have declined it when they first gave it to you. I know it's a huge pain, but you do have that right. Can you get to Recovery and clear the cache partition?
  8. Thread Author  Thread Author    #8  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by BigDinCA View Post
    Sounds like you got a refurbished piece of garbage. You should have declined it when they first gave it to you. I know it's a huge pain, but you do have that right. Can you get to Recovery and clear the cache partition?
    Yeah it is definitely a piece of garbage!!! I tried everything and it just would not work so I took the refurbished ONE and am on the phone with AT&T right now to see what else can be done about this
  9. #9  

    Default Re: Phone Frozen after new update!!!

    I would not take a refurbished phone for their update killing my phone... There is just no way. I'd be calling the BBB if they didn't want to work with me.. That's just ridiculous.

    Sent from my T-Mobile HTC One using AC Forums.
  10. Thread Author  Thread Author    #10  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by Almeuit View Post
    I would not take a refurbished phone for their update killing my phone... There is just no way. I'd be calling the BBB if they didn't want to work with me.. That's just ridiculous.

    Sent from my T-Mobile HTC One using AC Forums.
    I am working with AT&T on getting a brand new one now
    Almeuit likes this.
  11. #11  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by palanilopez12 View Post
    I am working with AT&T on getting a brand new one now
    Good.. You deserve it.. They messed up not you :P.

    Sent from my T-Mobile HTC One using AC Forums.
  12. #12  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by Almeuit View Post
    Good.. You deserve it.. They messed up not you :P.

    Sent from my T-Mobile HTC One using AC Forums.
    Hopefully they give you a device without the power button gap.
  13. #13  

    Default Re: Phone Frozen after new update!!!

    Quote Originally Posted by galaxyboy View Post
    Hopefully they give you a device without the power button gap.
    Me or the OP? I have no issues with my T-Mobile one .

    Sent from my T-Mobile HTC One using AC Forums.

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