Mobile data doesn't work, need help
Wanted an unlocked htc one, so I purchased a canadian version. However, even after turning on mobile data, it still says disconnected. Both calling and texting work, just can't get any mobile data, not even EDGE. Tried 2 different AT&T sims and they work normally on other phones. Any help is much appreciated
- 08-31-2013, 10:34 PM #2
- 09-01-2013, 09:41 AM #4
- 09-01-2013, 09:44 AM #5
- 11-06-2013, 09:23 PM #7
- 11-14-2013, 01:39 PM #8
- 166 Posts
Re: Mobile data doesn't work, need help
hi, just bought the ONE
but i still cannot connect to mobile data even after i created a new APN with my carrier's help on the phone.
i created a new APN with all the details carefully typed, turned the phone off and on, took the sim card out and back, but still disconnected.
this is the same sim card i used on my Iphone until today, it worked fine.
any suggestions before going to the carrier's costumer service?
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