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    Default HTC One - No sim card error?

    Anyone else having this? Periodically I keep getting notification that no sim card is present and that 4g lte service won't work etc. It's annoying as hell.

    Sent from my HTCONE using Xparent BlueTapatalk 2
  2. #2  

    Default Re: HTC One - No sim card error?

    Sounds like a good reason to hit Sprint/store or HTC for a warranty claim. This I would say is a non user related issue and you shouldn't be responsible for any warranty charges. Reason I say this is our SIM card is non removable so how could we be at fault for messing it up?
    Paul
    Moderator Team Leader @ Android Central

    I am the Tegra Champ. What this means is that from time to time NVIDIA might send me new products to try out. This will not affect my thoughts, ideas, or opinions about any product that are discussed in the forums. Those are still my own.
  3. #3  

    Default Re: HTC One - No sim card error?

    I had the same issue, Invalid SIM Card. Finally went in to Best Buy Mobile, where I purchased the phone, on Saturday and they gave me a new SIM card. Got home and my phone gave me another error code saying there was No SIM card. Went back on Sunday and they called Sprint to make sure the number on the SIM Card was in Sprints system, because it wasn't doing it on its own. 2 days free of any error codes....keeping my fingers crossed!
  4. #4  

    Default Re: HTC One - No sim card error?

    Did you try reseating the sim card?

    Sent from my One using AC Forums mobile app
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    coronaboy10 likes this.
  5. #5  

    Default Re: HTC One - No sim card error?

    It's a known issue with some HTC phones. For some reason the sim tray doesn't sit right. Get it exchanged. The problem will not go away.

    Sent from my HTC One using AC Forums mobile app
  6. #6  

    Default Re: HTC One - No sim card error?

    I had the same issue, I held the power button down and put the phone on airplane mode, then I held the power button down again to take it off airplane mode and it seemed to have worked. The sim card warning went away and now my internet is back on. Try this to see if it helps. Good luck.
  7. #7  

    Default Re: HTC One - No sim card error?

    You're not alone. Happens on my AT&T one from time to time. I've missed a few calls because of it.

    Posted via Android Central App
  8. #8  
    srkmagnus's Avatar

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    Default Re: HTC One - No sim card error?

    Quote Originally Posted by bigtnew View Post
    You're not alone. Happens on my AT&T one from time to time. I've missed a few calls because of it.

    Posted via Android Central App
    Have you tried taking it back for a replacement?

    Sent from my SPH-D710 using AC Forums mobile app
  9. #9  

    Default Re: HTC One - No sim card error?

    This same issue happened to me after I accidentally hit the UICC Unlock button under system updates. I tryed a factory reset and that wouldn't resolve the issue so I finally took a paperclip and bent it and inserted it in the SIM Card tray. I removed the SIM Card and put it back in. That seemed to do the trick!! That cleared the error message and now my phone works like a charm again!!
    Good Luck

    Posted via Android Central App
  10. #10  

    Default Re: HTC One - No sim card error?

    I had the same issue just last week (with TMO). They tried 2 new SIM cards with no luck. A replacement phone is on the way.

    Posted via Android Central App
  11. #11  
    dr.who's Avatar

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    Default Re: HTC One - No sim card error?

    I had the same issue on mine. I cut some very thin card in the shape of the SIM and used that as a spacer. It gives the contacts a better connection. Haven't had a problem since. It was an old trick I learnt from my days with Palm

    Sent from my HTC One using AC Forums mobile app
    bigrey81 and garyft like this.
  12. #12  
    jhilker's Avatar

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    Default

    I'm on Sprint, called them yesterday, and got connected to their international group. They sent out a refresh of some sort, and it hasn't appeared since. Guess if it shows up again I'll be contacting them for replacement under warranty.

    Posted via Android Central App
    Sprint Customer since 2003, 5 lines, currently loving my HTC One. Previous phones - Samsung Galaxy S3, HTC EVO 4G LTE, HTC EVO 3D, HTC EVO 4G, HTC Hero, BB Tour, BB Curve, BB Pearl, Palm Centro, LG-Muziq, Katana DLX, LG 550, Sanyo MM 5600, Sanyo 8200, Sanyo 8100
  13. #13  

    Default Re: HTC One - No sim card error?

    I get that error maybe once a month. I just lightly tap the top left of the phone and it goes away. Loose connection with the SIM card I guess. lol
  14. #14  

    Default Re: HTC One - No sim card error?

    Quote Originally Posted by dr.who View Post
    I had the same issue on mine. I cut some very thin card in the shape of the SIM and used that as a spacer. It gives the contacts a better connection. Haven't had a problem since. It was an old trick I learnt from my days with Palm

    Sent from my HTC One using AC Forums mobile app
    Like business card thin, or thinner?
  15. #15  
    BigHonu's Avatar

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    Default Re: HTC One - No sim card error?

    Took my phone into ATT the first time and they replaced the SIM card.

    My problem went away for a couple of weeks, but came right back. Went in a second time to ATT, explained my situation to an associate, and he immediately started a warranty claim. I got a refurbished phone within 3 business days and three months later, no error so far.

    Just lucked out for me because the refurb took care of the NO SIM issue, was actually better cosmetically than the one I returned, and the battery life was WAY better.
  16. #16  
    dr.who's Avatar

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    Default Re: HTC One - No sim card error?

    Quote Originally Posted by garyft View Post
    Like business card thin, or thinner?
    Very thin because you have to be able to slide the SIM tray back in without too much force. Instead of card you can use transparent tape. A guy posted about it here: No SIM Card Error on HTC One
  17. #17  

    Default Re: HTC One - No sim card error?

    What number and what exactly did you tell them because I explained my situation to them and all they told me was to look for a SIM card online by myself. When I went to a local sprint store, they just said they didn't even know if they were getting cards in. Really annoyed with them at the moment.
  18. #18  

    Default Re: HTC One - No sim card error?

    Hi,

    Strange, I am using my phone on ATT...but my sim is working ok..I think you should replace the phone


    Quote Originally Posted by BigHonu View Post
    Took my phone into ATT the first time and they replaced the SIM card.

    My problem went away for a couple of weeks, but came right back. Went in a second time to ATT, explained my situation to an associate, and he immediately started a warranty claim. I got a refurbished phone within 3 business days and three months later, no error so far.

    Just lucked out for me because the refurb took care of the NO SIM issue, was actually better cosmetically than the one I returned, and the battery life was WAY better.
  19. #19  

    Default Re: HTC One - No sim card error?

    I have a MyTouch 4G Slider, and I kept getting the "No SIM Card", "Emergency Calls Only" error messages too. I got a new SIM card at T-Mobile, and the problem seemed to get worse. Taking the SIM card out and putting it back in no longer worked. I saw the post below and thought the problem might be hardware, not software related. I tore two small pieces off an index card, folded them in half and inserted them between the SIM card slot and the SIM card. So far, so good.
    Quote Originally Posted by dr.who View Post
    I had the same issue on mine. I cut some very thin card in the shape of the SIM and used that as a spacer. It gives the contacts a better connection. Haven't had a problem since. It was an old trick I learnt from my days with Palm

    Sent from my HTC One using AC Forums mobile app
  20. #20  

    Default Re: HTC One - No sim card error?

    I'm having this problem on a AT&T HTC One. I'm going to get it exchanged.
  21. #21  

    Default Re: HTC One - No sim card error?

    I had the same problem and the Airplane mode seemed to do the trick.

    Posted via Android Central App
  22. #22  

    Default Re: HTC One - No sim card error?

    Got This Phone August 20th. Have been having that issues on and off ever since. I Am On my 2nd replacement phone and today I have had this issue the entire day. I have turned Airplane mode on and off countless times, reset the phone to factory settings, took the SIM out put it back in. Called AT&T spoke with them countless times. They want me to got to a store to check it out. I work 80 hours a week it is such an inconvenience for me. Probably going to need another replacement phone. I was an iPhone girl, this my first Android and I'm ready to switch back.
  23. #23  
    bulls2213's Avatar

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    Default Re: HTC One - No sim card error?

    Quote Originally Posted by joedirt34 View Post
    I had the same issue, I held the power button down and put the phone on airplane mode, then I held the power button down again to take it off airplane mode and it seemed to have worked. The sim card warning went away and now my internet is back on. Try this to see if it helps. Good luck.
    I really think this is a software issue, because this worked for me. Thanks.
  24. #24  

    Default Re: HTC One - No sim card error?

    This just happened to me again. I cleared out my apps running in the background and restarted my phone. No more problems. Same SIM card. If this issue is still going on I hope this works for you, too.
  25. #25  
    cuffs50's Avatar

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    Default Re: HTC One - No sim card error?

    This happened to me when I first turned my phone on. I just took the card out then put it back in. Read it fine and no more problems.

    sent from my stealth black HTC OnE
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