View Poll Results: How many of you have a faulty camera?

Voters
168. You may not vote on this poll
  • Yes, I have a purple/red/pink tint on my camera ):

    105 62.50%
  • No problems with my camera.

    63 37.50%
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  1. #51  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    This really is a big problem. Mine doesnt have any tints when i bought my phone. It was May this year. The tint started to appear after 4-5 months. Now after updating to 4.3 it got worst. Very frustrating. Now if i should have this fix it would cost me approx 250$!! I bought my unit from a grey market, warranty only covers service charges not parts. And even then they have no guarantee that the problem will be permanently fixed.

    Posted via Android Central App
  2. #52  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    ^^^^ let us know
  3. #53  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I sent my phone in for a separate issue (always blurry on one half of the image). I also had the purple tint issue. I noted this in a letter I included with the phone when I sent it to HTC for repairs. Hopefully whatever they did also involved fixing the purple tint. The phone should be back from repair on Tuesday. We'll see then how it looks.
  4. #54  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    The first few months the phone was working perfect ...only after the update I started having the camera problem...Even after the android 4.3 and HTC sense 5.5 updated still have the same problem.
  5. #55  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I don't

    Posted via Android Central App
  6. #56  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I think it's very temperature related. My phone is performing a lot better now the weather has got a lot colder.
  7. #57  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    No issues here and i use my camera often

    Posted via Android Central App
  8. #58  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    When you have extreme low light use the night mode.
    It reduces the purple thing quite a lot.
  9. #59  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I have the phone for about 4 months now and didn't have the tint until I updated to Android 4.3.
    HTC better fix this.
  10. #60  
    Belhade's Avatar

    Posts
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    102 Global Posts

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I've always had a bit of the purple tint issue in certain low-light conditions. I got this phone in July, I think.

    Posted via Android Central App
  11. #61  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Didn't have any issues before 4.3, now I do.
  12. #62  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Got it
  13. #63  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Using night mode on mine only makes the purple haze worse.

    Posted via Android Central App
  14. #64  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Quote Originally Posted by raysurrx7 View Post
    Hi everyone!

    I'm back with the update. So before I sent my device back to HTC, here is the photo I showed everyone.

    Attachment 91692

    I sent my device back last week and they received it on wednesday. Exactly 1 week I received it back in my hands. It arrived in a nice box.

    Attachment 91694

    I immediately tested the camera in the same lighting conditions and here are the results:

    Attachment 91695

    FIXED!!

    Here's another photo i took in a pitch black room, and also the screenshot of the phone when laying on a blanket (no light coming through at all)

    Attachment 91696Attachment 91697

    So it's safe to assume that this is definitely a HARDWARE issue. Maybe a certain production date - production date had bad cameras. The production date of mine was april 2013, in taiwan.
    It's been about a month since you got your phone back, is the camera still working good? Any issues?

    Sent from my AT&T HTC One
  15. #65  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Don't notice any tint on mine

    sent from my stealth black HTC OnE
  16. #66  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    None here

    Posted via Android Central App
  17. #67  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Quote Originally Posted by mglow View Post
    Using night mode on mine only makes the purple haze worse.

    Posted via Android Central App
    Yes it does I can't take pictures in dark and I can see purple tints everywhere. I also came to know that there is no permanent fix for it but our Mobile can be replaced so I will check it out. If you are located in Asian countries you can replace the camera. If you are in Asia you can check this article - .

    I also wanted to check is anyone from California got their HTC One Mobile replaced?
  18. #68  
    ex05's Avatar

    Posts
    2 Posts

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    My first HTC One got a bad case of the purple haze, called Telus and got a new replacement phone within my 30 day warranty, free of charge.
    The issue phone is running Android 4.3, the new one is running Android 4.1.2. Now I'm nervous about updating... I've heard some people having issues after they've upgraded.

    I'm guessing you can tell which is which below

  19. #69  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Never had it. Knock on wood.

    Posted via Android Central App
  20. #70  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    None here.

    Sent from my HTCONE using Xparent BlueTapatalk 2
  21. #71  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Just developed the problem tonight
  22. #72  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    Oh Snap... I finally got around to taking a closer look at this phone's camera/pictures..
    When I first bought the phone back in April the pictures looked great.
    As you can see by the pictures below everything is all purple-ish.

    The pictures on the bottom row...
    1 - No Focusing and without Flash
    2 - No Focusing with Flash
    3 - Focusing without Flash
    4 - Focusing with Flash

    HTC One - Simple Poll: How many have a purple/red/pink tint on camera?-purple-tint.jpg

    This is unacceptable...
  23. #73  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I am on my fourth unit. Original worked fine for about 4-5 months until the purple camera issue started occurring. The next two replacements had the issue out of the box. I immediately returned each and got lucky on the third replacement. My feeling is that this is a hardware issue and those of you waiting for a software update to correct the problem will be disappointed. I was told by HTC that the 4.3 update should correct the issue with my first unit but it didn't. Lay the phone flat with the camera lens covered in a dark room and turn on the camera. Wait a few seconds, the screen should stay black! If you see the purple tint, I would contact your carrier or HTC and insist on a replacement! I refused to pay $600 for a phone with a defective camera! My next phone won't be HTC! (I love it when it is working though).
  24. #74  

    Default

    Same had mine since I got it. Verizon is sending me a new one tomorrow after 2 months of complaining. HTC on the other hand was no help.

    Posted via Android Central App
  25. #75  

    Default Re: HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

    I have the same issue as well with my camera. Only in low light does the purple tint show up.
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