Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
Like Tree1Likes
  • 1 Post By Brett5159
  1. Thread Author  Thread Author    #1  

    Default All Browsers now crash on my HTC One

    In the last couple of days I have been unable to use any browser on my HTC One (9 months old and never had a problem before).
    I had been using the default browser or Chrome. Now when I try to use them they randomly shut down and return to the menu screen. This usually happens within a few seconds of opening and is not linked to any action I'm making.
    I tried installing Opera and Firefox but both have the same issue.
    Other symptoms I've noticed:
    - Keyboard takes ages to appear and often disappears after I have entered only one character in the address/search
    - Phone has slowed down
    - Battery life has fallen dramatically (running power saver and lasting less than a day where it had been fine previously)

    I recently updated Chrome but not sure if the 2 are related.
    I'm running android 4.3 and HTC Sense 5.5.

    Does anyone have any suggestions?

    Thanks
  2. #2  

    Default Re: All Browsers now crash on my HTC One

    Welcome to Android Central! See if you can clear the system cache partition, which won't erase any personal data. It can sometimes help with various issues like these. I'm not sure if all HTC Ones allow you to do this, but try following these T-Mobile instructions: https://support.t-mobile.com/docs/DOC-6526

    If that doesn't work (or isn't possible), it might be time to consider a factory data reset.
    Thanked by:
  3. Thread Author  Thread Author    #3  

    Default Re: All Browsers now crash on my HTC One

    Clearing the cache partition appears to have fixed the problem. Thanks for your help!
    B. Diddy likes this.

Similar Threads

  1. Verizon Note 3: TouchWiz crashing?
    By fofjjsr in forum Verizon Samsung Galaxy Note 3
    Replies: 10
    Last Post: 09-12-2014, 01:49 PM
  2. Individual track album art work on Google Play Music
    By Michael D Mc in forum Android Apps
    Replies: 5
    Last Post: 03-25-2014, 07:33 PM
  3. install kitkat or stay on jellybean 4.3? (vzw)
    By jec11718 in forum Moto G (2013)
    Replies: 7
    Last Post: 03-09-2014, 11:21 AM
  4. You cannot access purchased items from hub on the pro line
    By angry english in forum Samsung Galaxy Tab Pro 10.1
    Replies: 2
    Last Post: 03-08-2014, 09:54 PM
  5. HTC One turned itself off and won't turn back on. HELP! :(
    By IHaveNoClueAboutTechProb in forum HTC One
    Replies: 3
    Last Post: 03-08-2014, 08:06 PM

Posting Permissions