Ok so when I record videos on my phone, it only records from one microphone and when I play the videos I can only hear the sounds coming from the top speaker. I have tried recording things with the voice recorder and it works perfectly fine and plays back with both speakers so I am guessing/hoping the microphones are not the problem.
This doesn't seem like that big of a deal BUT, it also causes problems when I talk on the phone. When I put my phone on speaker phone I can hear the other person but they can't hear a single thing on their side. With speaker phone off it works fine but with it on it doesn't work at all. I don't have bluetooth in my car and sometimes when I receive calls while driving I put the phone on speaker because I don't use the phone while driving. This is not the only place I use speaker phone but it is definitely the most important.
I sent in my phone for repair of the camera a couple months back and when I got it back I updated it to kitkat only a few days later so I'm not sure if this problem is from the repair or from the 4.4.2 update, but I just updated to the newest software available from Sprint on March 19 for "stability improvements" or whatever, but the problem is still there.
Does anyone else have this problem or know what is going on or what I can do to fix it? Or does anyone know how I can downgrade the software back to 4.3 jellybean to see if the problem is still there? Also, I just heard today about a problem with Google Chrome that affects the speaker phone but I have the latest version of Chrome and don't know what other apps could be affecting the speaker. I am just confused because it records voice notes perfectly fine.
Thank you very much for any and all help!!
This doesn't seem like that big of a deal BUT, it also causes problems when I talk on the phone. When I put my phone on speaker phone I can hear the other person but they can't hear a single thing on their side. With speaker phone off it works fine but with it on it doesn't work at all. I don't have bluetooth in my car and sometimes when I receive calls while driving I put the phone on speaker because I don't use the phone while driving. This is not the only place I use speaker phone but it is definitely the most important.
I sent in my phone for repair of the camera a couple months back and when I got it back I updated it to kitkat only a few days later so I'm not sure if this problem is from the repair or from the 4.4.2 update, but I just updated to the newest software available from Sprint on March 19 for "stability improvements" or whatever, but the problem is still there.
Does anyone else have this problem or know what is going on or what I can do to fix it? Or does anyone know how I can downgrade the software back to 4.3 jellybean to see if the problem is still there? Also, I just heard today about a problem with Google Chrome that affects the speaker phone but I have the latest version of Chrome and don't know what other apps could be affecting the speaker. I am just confused because it records voice notes perfectly fine.
Thank you very much for any and all help!!