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  • 1 Post By ram1220
  • 1 Post By delta7
  1. Thread Author  Thread Author    #1  

    Default Sprint M7: jumps from usable 3G to no throughput 4G

    I can pinpoint when this started happening, so I can't say if it correlates with any update.

    But lately I'll be doing some light browsing, no heavy downloads, where I actually have decent 3G speed on Sprint and everything is fine.

    Then all of a sudden, it will switch to 4G with one or no bars of reception (-115 to -120 dB according to Network Info app) and then there is zero data flow. Not slow, just nothing will load until the browser times out.

    Is anyone else experiencing this? I can go into the settings and switch to CDMA only, but I don't think I should have to do that just to have a working data signal. I imagine Sprint is trying to keep as many people off 3G as possible, but the threshold to connect to 4G is far too low.

    I'm eligible for an upgrade for some reason, so I'm wondering if I should just get a new phone and forget about it. But other than this, I have no issues with the M7 so I'm trying to find if maybe there is something wonky in this individual unit. I've had this one since right near launch and this is the first phone I've kept over a year. But this is the first thing that's giving me cause to spend money on an upgrade. It's extremely annoying to be in a store trying to do research on a product only to have it jump over to 4G and leave me dead in the water.
  2. #2  
    STARGATE's Avatar

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    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    I don't think is your phone, I think is the Sprint signal.
    I have a GS5 and that same thing has happened to me a few times in places where 4G signal is marginal.
    When I call Sprint about it they'll just say they are upgrading the towers or improving the service in that area.
    Yea right!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  3. #3  

    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    It's the Sprint network. I get this all the time. Will probably dump Sprint when my contract is up. This has been gong on way too long.
    decypher44 likes this.
  4. #4  
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    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    Dame here I have sero P and I'm ready to leave sprint and pay more for better service.
    decypher44 likes this.
  5. #5  

    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    Yes, it's Sprint. They are still upgrading their towers. Sprint still sucks, and I'm planning on leaving them soon. I've stuck with them for years, but the speeds and horrible 4G is too painful.
  6. #6  

    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    Quote Originally Posted by delta7 View Post
    Dame here I have sero P and I'm ready to leave sprint and pay more for better service.
    Same here! I've been on a SERO plan for ages (have updated SERO plan now), and I'm not only going to lose a great deal, I'm planning on paying the ETF just to get away from Sprint.
  7. #7  
    delta7's Avatar

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    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    You pay 50 too? The only thing I'm worried about is the throttled after 1 gig. Also I have tep and it's 76 a month after taxes I figure tmobike is the same with their 60 dollar plan.
  8. #8  

    Default Re: Sprint M7: jumps from usable 3G to no throughput 4G

    Quote Originally Posted by decypher44 View Post
    Yes, it's Sprint. They are still upgrading their towers. Sprint still sucks, and I'm planning on leaving them soon. I've stuck with them for years, but the speeds and horrible 4G is too painful.
    That is Sprint's excuse for years. How long does it take to upgrade a tower? 3 years?. In my hometown we were upgraded to 4G last August. It worked great until about 3 months ago. Now all I can get is 3G. And it's not very reliable. According to Sprint they have deactivated the 4G tower by me. So even if you are waiting for 4G from Sprint they might take it away after you get it. As soon as my contract is up I am gone.

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