Hi everyone, I joined this forum because I have no idea what else to do! I went from an inspire that the screen froze up on and I could not get it reset to a vivid (I thought was new and was actually refurbished) well now my vivid is stuck on the white screen. I am completely ignorant to the terms used on here, the only thing I know how to do is get it into the mode to try recovery, factory reset and so on. I have tried all of this. I even tried to run RUU but not sure I'm doing it right, followed prompts and it said device not detected. This is what happened, I was coming home, my phone went completely dead I went to plug it in and it did not show a charge light so i unplugged it and plugged it in again, it then went to the htc white screen and that was it, it would never load up or reboot. I have tried to factory reset, master reset, recovery and as I said run the RUU.
When I reboot it says "locked" I have the latest version I guess called ice cream sandwich, anyway as you can see I'm lost. I did not change anything on my phone, I only use it for talking, texting and apps! I would'nt know how to do anything else on it anyway! Please help me if you can :-\ Thanks
When I reboot it says "locked" I have the latest version I guess called ice cream sandwich, anyway as you can see I'm lost. I did not change anything on my phone, I only use it for talking, texting and apps! I would'nt know how to do anything else on it anyway! Please help me if you can :-\ Thanks