HTC vivid headphone jack broken

[redstern]

So my phone's headphone jack doesn't seem to work. If I plug in headphones most of the time it doesn't even detect there are headphones plugged in. It will work if I press it in and move it to the side. I've tried cleaning it with a q-tip. Any suggestions? Is there any way I could get this fixed?

 

[OperationA7X]

So my phone's headphone jack doesn't seem to work. If I plug in headphones most of the time it doesn't even detect there are headphones plugged in. It will work if I press it in and move it to the side. I've tried cleaning it with a q-tip. Any suggestions? Is there any way I could get this fixed?

Unfortunately, that's just how the audio jack is made. My headphones work, but my auxiliary cable won't be dectected when plugged in unless I use an adapter.

Sent from my HTC Vivid WCX using Android Central Forums

 

[redstern]

No but my headphones don't work on it. It will only work if I press it in hard and move it to the side. It will only detect headphones half the time.

 

[OperationA7X]

No but my headphones don't work on it. It will only work if I press it in hard and move it to the side. It will only detect headphones half the time.

That's what I'm saying, it depends on the cable.

Sent from my HTC Vivid WCX using Android Central Forums

 

[OperationA7X]

The headphone jack is slightly wider than normal.

Sent from my HTC Vivid WCX using Android Central Forums

 

[dowhatjohn]

Really? different headphone jacks are different sizes? could you link to another website which confirms the adaptor you use? just a standard headphone extension I'd imagine. as every other headphone , aux lead or mic I've used fits, and works in any socket?


The HTCs seem to have sporadic prblems with its headphone jacks.

My girls phone won't hook up to her new sound system, but mine will...surely thats her phone which is out oforder....


<edit> Just solved the problem..sort of....tried every aux cable in the house...it worked only with the chubbie one my mate uses for his cd decks....

Headphones (even the htc) stick out 1mm but work fine, but aux cables...apart from the one I just pinched...do't work at all.

conclusion htc has expensive tastes for speakers out...hope that means the sound quality is something special.....

 

[OperationA7X]

Really? different headphone jacks are different sizes? could you link to another website which confirms the adaptor you use? just a standard headphone extension I'd imagine. as every other headphone , aux lead or mic I've used fits, and works in any socket?


The HTCs seem to have sporadic prblems with its headphone jacks.

My girls phone won't hook up to her new sound system, but mine will...surely thats her phone which is out oforder....


<edit> Just solved the problem..sort of....tried every aux cable in the house...it worked only with the chubbie one my mate uses for his cd decks....

Headphones (even the htc) stick out 1mm but work fine, but aux cables...apart from the one I just pinched...do't work at all.

conclusion htc has expensive tastes for speakers out...hope that means the sound quality is something special.....

They tend to use a fatter (wider) headphone jack, like, look at the picture. On the left, that black cable is a 3.5 mm to a 3.5 mm cable, and it won't work because its too narrow for the Vivid. However, if I plug that black cable into the gray cable on the right, which is a 3.5 mm male to a 3.5 mm female, and plug in the gray cable's 3.5 mm male connector, it works just fine.

Sent from my HTC Vivid WCX using Android Central Forums

 

[KurtTX]

When I discovered that my headphone jack didn't work, they told me to take it to the work center (whatever it's called)...they checked it out and said it was defective...gave me a new phone.

Kurt

 

[redstern]

well I fixed it. It turns out that the only reason it didn't work was that there was a giant ball of dust at the bottom. Picked it out with a paperclip. Works now

 

[Briannica Moore]

hi I am briannica I have a HTC at t android cell phone and my screen is broken and I don't know how to get it fixed or where to go or how much it coasts and my headphone piece only lets me hear out of one headphone and if I move it a sertin way and hold it I can hear out of both and my charger piece is so loose and when I use my phone I have to keep it on charge to text, get on facebook and ect. my phone eve say someones when I play music that my mom is calling and she is always by me. when I turn it one it shuts right off and my battery is a little swollen and I don't know how much that is going to coast so I was wondering if you guys can help me.

 

[OperationA7X]

hi I am briannica I have a HTC at t android cell phone and my screen is broken and I don't know how to get it fixed or where to go or how much it coasts and my headphone piece only lets me hear out of one headphone and if I move it a sertin way and hold it I can hear out of both and my charger piece is so loose and when I use my phone I have to keep it on charge to text, get on facebook and ect. my phone eve say someones when I play music that my mom is calling and she is always by me. when I turn it one it shuts right off and my battery is a little swollen and I don't know how much that is going to coast so I was wondering if you guys can help me.

Screen cracked will be higher or lower depending on who you go to. Your charger piece isn't broken, the wires inside of the headphones are broken. Also sounds like you need a new USB cable. The battery usually isn't very expensive.

Sent from my HTC One unfortunately from NSA, I mean, Verizon that is now unlocked.

 

[Paul Curtis3]

I have an HTC one. It refuses to recognise any headphones. It's brand new, I just had it replaced because of a camera problem. Within a few weeks of gettting this replacement, this problem started. It would not recognise any of my headphones. I even tried following a YouTube video's advice of backing up, doing a factory reset and restoring. This made no difference. Although I was convinced this was a software problem (because the phone is so new0 I am now convinced that it is A HARDWARE PROBLEM because the advice given here to ram the jack in as hard as it will go SEEMS TO WORK ! HOORAY !!

My previous identical HTC One that I got around 18 months ago started exhibiting this same problem after I'd had it around 6 months, but then it seemed to be sensitive to only certain sets of headphones. I now realise that it is probably the sublte difference in length of the jack that might be the issue here.

Anyway, clearly this is a hardware design flaw with the HTC One. and a very annoying one. Not having music or use of headphones for calls for me is like losing 50% of the functionality of the phone.

What are HTC going to do about this ?