USB to PC - Cannot See All Folders on SD Card (can see some)

Lamensterms

Well-known member
Dec 2, 2013
48
0
6
Visit site
Hey,

Im having a weird problem with my Mate 8.

When I connect it to a PC via USB, and select "Files" from the notification tray on the phone... On the PC, I can see and access my phones internal storage and SD card. But I cannot see all folders. For example, I have a "My Docs" folder on my phone's SD card. There are 9 other folders within this "My Docs" folder. But on the PC, I am only able to see 2 out of the 9 folders.

I have tried uninstalling and reinstalling the USB drivers, which didn't help.

This problem occurs or 2 PCs, Windows 7 64bit & Windows 8.1 64bit.

Has anyone else experienced this before? Anyone know a fix?

Thanks for any help.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
Do the folders in question have names that begin with a period? A period at the beginning of a folder name flags it as hidden. In Windows Explorer, look for the option to show hidden files/folders, and see if they pop up.
 

Lamensterms

Well-known member
Dec 2, 2013
48
0
6
Visit site
Thanks for the reply B.Diddy.

I do already have hidden folder display enabled. And the folder's names do not have a . prefix.

Did you have an Mate 8?
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
Sorry, no, I don't have a Mate 8.

If you Unmount the card, remove it, and insert it into the computer's SD reader, are you able to see all of the folders then?
 

Trending Posts

Forum statistics

Threads
942,113
Messages
6,912,527
Members
3,158,239
Latest member
khalio1234