Huawei p10 Plus Keep losing fingerprint option

gamation

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Apr 26, 2017
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Hi All,

this is a new phone and it's the 2nd tima already that the fingerprint sensor stops working and the option disappears from the settings menu. The first time I worked it out by resetting the phone to a default state but I really don't want to have to do this anymore.

Anyone with the same issues?

Thanks
PG
 

B. Diddy

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Welcome to Android Central! That doesn't sound good. I'd bring it back to the store and ask for an exchange, or contact Huawei for warranty replacement.
 

carter79

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Jun 22, 2015
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Had mine 3 weeks now and nothing like that's happened.
The fingerprint sensor is the most accurate I've ever come across
 

gamation

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Thanks for your input guys. This is my wife's phone and she's setting a replacement today. Really unfortunate! I also own a P10 lite - great litle phone - really very pleased with it - of course not as good as her's but.. still amazing! And the sensor is extremelly fast!


thanks
PG
 

carter79

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Ive come from an s6 and this p10+ is something else..
Glad I chose it, best thing is how easy it is to use plus a battery life which lasts a full day of use
 

Trexxem

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My son's fingerprintscanner is very unreliable. It's finicky to register and then it only works maybe 80 % of the time, and then only if you really are careful. Anyone else how has this problem? It's a new phone and modern, it should really work well...!?
 

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