Posted this in the normal section but no dice....

Im having trouble getting a used incredible 2 to get off the HTC loader screen at startup? Eager to learn!

Edit: I think the phone may have been wiped, now its stuck trying to connect to verizon, quite sometime now

Also i have a 4g LTE Incredible and the backlight went out or something, the screen isnt broken but its black and never turns on but the phone runs. Trouble shooting would be awesome if its the screen complete or a issue with a sensor of somesort!

Thanks a bunch, i do well with step by step instructions, o and critizism about this post is great because im noobing.