03-17-2011 06:09 PM
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  1. CellJrod's Avatar
    I just tried to unroot my Incredible so I can take it in for warranty and when it went to reboot the screen went totally black and will do nothing, HELP PLEASE?!?!?!?!?!?!?!?!
    03-16-2011 04:38 PM
  2. CellJrod's Avatar
    Anyone????
    03-16-2011 04:45 PM
  3. CellJrod's Avatar
    I think I read somewhere that this has happened before and that it boots into recovery, you just can't see the screen, can anyone confirm or give me an idea of how to fix this?
    03-16-2011 05:01 PM
  4. PvilleComp's Avatar
    What steps had you taken to un root? At what point in the process did it fail?
    03-16-2011 05:11 PM
  5. CellJrod's Avatar
    I put the downgrade zip on the root of my sd card, ran through the updates in recovery and it went totally black when i selected reboot
    03-16-2011 05:13 PM
  6. PvilleComp's Avatar
    If you have access to a PC Try this.

    Go to:

    Inc. Stock Images | doug piston

    and download the RUU. This is the Stock VZW Froyo load. Read all the instructions (a read me button is available after you launch the program) and connect your phone to the PC as directed.

    This should take you back to stock as painlessly as possible.
    CellJrod likes this.
    03-16-2011 05:18 PM
  7. CellJrod's Avatar
    I'lll try that, thanks
    03-16-2011 05:21 PM
  8. CellJrod's Avatar
    How do you reformat the sd card to fat32? I think that may be why it's not working for me
    03-16-2011 06:23 PM
  9. CellJrod's Avatar
    Nevermind, had a blonde moment
    03-16-2011 06:27 PM
  10. CellJrod's Avatar
    Still just a black screen, any suggestions?
    03-16-2011 07:02 PM
  11. CellJrod's Avatar
    Is it possible that my battery completely drained somehow and that's why it isn't working? If so, being that I have nothing, if I plug it in to charge, will it still charge the battery?
    03-16-2011 07:22 PM
  12. PvilleComp's Avatar
    Try this...

    Let’s say that fails. You get some USB error which is more common then most would like, you will have to try and flash the PB31IMG through Hboot. You will have to do this blindly as Hboot, like the rest of the device, won’t be visible. To do this download the file below and rename to PB31IMG.(Sd card must be formatted to Fat32). Then move the file to your SD card. Boot into hboot by powering up while holding the volume down button. Wait about 2-3 minutes and proceed volume+. Wait about another 5-10 minutes and press the volume+ one more time. Phone should show a display again and be back to life.

    PB31IMG: http://dougpiston.com/files/RUU/buil...00_PB31IMG.zip

    Once that is down you’ll be back to a semi-stock device but still will be s-off. This is not a bad thing. If you used the PB31IMG method delete it off your SD card. Download this version of ClockWork recovery and flash through Hboot.
    This is the whole post.
    Downgrade to unroot. Huge No No! | doug piston
    03-16-2011 07:26 PM
  13. CellJrod's Avatar
    I think what happened is the unroot zip I initially downloaded was for the AMOLED screen and I have a SLCD. It was not clearly marked one way or the other, so I'm pretty sure that's what I did. I'm just trying to get it fixed now. The reason I asked the question about the battery is usually my phone vibrates even when I boot into recovery, but it's not doing anything.
    03-16-2011 09:00 PM
  14. PvilleComp's Avatar
    Charging it certainly won't hurt and having it die mid flash will, so definitely charge it up.

    Did you try the HBOOT method yet?
    03-16-2011 09:08 PM
  15. CellJrod's Avatar
    Yeah, let me go plug it in for a while and I'll try again in and hour or so. Thanks for all your help
    03-16-2011 09:10 PM
  16. PvilleComp's Avatar
    No problem - I'm beat so I'm going to hit the hay. I'll check back in the morning to see how you made out and we'll go from there.
    03-16-2011 09:39 PM
  17. CellJrod's Avatar
    I've still got nothing, I've got to get some sleep before I go to work in the morning. Any suggestions would be extremely helpful.
    03-17-2011 01:13 AM
  18. PvilleComp's Avatar
    I chatted with Doug Piston. He suggests the following:

    1) Try the RUU on another computer:

    * Download HTC Sync here: HTC Mobile Phone Support - DROID INCREDIBLE by HTC (Verizon) - Downloads and install it to get the drivers.

    * Re run the RUU you downloaded previously

    or

    2) Run the HBOOT again. The timing has to be just right. Wait 5 minutes once booted into HBOOT, press + vol... Wait 10 more minutes and hit +vol again

    Let us know how it works out!
    03-17-2011 10:17 AM
  19. CellJrod's Avatar
    Still not working. If I take it into Verizon as is, do you think I'll be able to get a warranty replacement as that's what my purpose for unrooting was anyway?
    03-17-2011 04:24 PM
  20. PvilleComp's Avatar
    Well if we can't get it to work they certainly won't!
    03-17-2011 04:38 PM
  21. Upstreammiami's Avatar
    if you charged ur phone and it isn't turning on or into hboot then my friend your phone is bricked!!!
    03-17-2011 04:40 PM
  22. CellJrod's Avatar
    Crap, any way to fix it?
    03-17-2011 04:44 PM
  23. PvilleComp's Avatar
    Ultimately the root problem, forgive the pun, is that the downgrade method you used does not work on SLCD devices. The display drivers are borked, hence the inability to see the screen.

    The RUU and/or HBOOT methods above should have re-imaged the device completely back to stock. Since neither is working, I highly doubt they will get it working.

    What were you returning it for originally?
    03-17-2011 04:50 PM
  24. CellJrod's Avatar
    It was massively overheating to the point that I was only getting about 4 hours of battery life while doing nothing
    03-17-2011 05:56 PM
  25. CellJrod's Avatar
    Would they take it for a warranty claim though?
    03-17-2011 05:56 PM
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