When I try to sync my email inbox accounts with my Samsung Stratosphere via Verizon I am getting an error code 80304 stating that 'log on credentials does not match my provider' Both Yahoo and Gmail give me same error code. When I try to log in via Menu/Settings/Account Settings/Account Password I get prompted that email accounts are not matched with phone and email providers. I have had phone for about 3 weeks and my email was working and now it has stopped syncing and thus not listing my most recent emails in InBox ??? I have tried to re-boot by removing battery but that did not work. Thanks !
- 09-12-2012, 12:31 PM #2
- 09-13-2012, 08:33 AM #3
- 09-13-2012, 04:21 PM #4
Re: Todd MN
I, too, have the same problem that occurred earlier today (mine with aol). And, yes, I have tried removing the account. It will not let me remove the account. I get error code 80304 and a message that "the username and password did not authenticate." It's a catch-22. Any help would be appreciated. Getting access to my email account is critical throughout the day. (Oddly, my gmail account is not affected. Also, I have changed the password via my PC, and changed it on the S3 - - - same result.)
- 09-14-2012, 09:34 AM #5
- 02-24-2013, 02:28 PM #6
Re: Todd MN
I was able to solve this problem. I needed to create a *new* Yahoo! e-mail account. Once I entered this new account into the e-mail app, I was able to delete the original e-mail account that was causing the problem.
Once it's gone, it's a simple thing to add your original Yahoo! account (using the correct credentials). It was a pain, but it worked. Hope that helps.