I am using HTC T328w chinese mobile phone. I have few problems about my phone and I really need your help.

1. The phone OS is in Chinese language. Even we chagne to English language it will not completely change to English. Do any one know how to change it to English language.

2. The phone did not installed the Google White Shopping Bag. So, I can not download anything from Google play since I can not log on to google play from my phone without white shopping bag. Do any one know how to do it.