1. ufirstwireless's Avatar
    I have the htc vivid and it is stuck on the white htc screen. can anyone please help?
    09-20-2012 08:35 PM
  2. Devinator's Avatar
    Welcome to AC!!

    Can you boot to the recovery menu?
    09-21-2012 09:13 AM
  3. glenn.miller's Avatar
    Im having the same problem. One day I just go to turn my Vivid on (mind you, it's a stock phone, not rooted or hacked) and it wont go past the white screen where it says "htc" Please help!
    10-13-2012 12:57 AM
  4. Devinator's Avatar
    Welcome to AC!!

    Can you boot to the recovery menu?
    ^ This.
    10-13-2012 11:08 AM
  5. lilred00210's Avatar
    yes i can access the reboot menu
    02-25-2013 08:24 AM
  6. Devinator's Avatar
    If you can't boot, but, can access the recovery menu, have you tried doing a factory reset?
    02-26-2013 07:27 AM
  7. h witt's Avatar
    I had the same problem heres what I did:
    1. Pull the battery
    2. Put the battery back in
    3. Hold the Volume down button and the Power button down until the phone starts to boot up.
    4. Use volume button to scroll to recovery and then press the power button and wait.
    5. if you see a symbol with red in it just shut it down and reboot the phone it should go past the white Htc screen just wait for a couple minutes. if that dont work i dont know what else to tell you. I tried it today 5-15-2013 and it worked for me
    05-15-2013 05:20 PM
  8. Golfdriver97's Avatar
    I had the same problem heres what I did:
    1. Pull the battery
    2. Put the battery back in
    3. Hold the Volume down button and the Power button down until the phone starts to boot up.
    4. Use volume button to scroll to recovery and then press the power button and wait.
    5. if you see a symbol with red in it just shut it down and reboot the phone it should go past the white Htc screen just wait for a couple minutes. if that dont work i dont know what else to tell you. I tried it today 5-15-2013 and it worked for me
    You sure that is Volume down and not up? Most devices I know of to get into recovery is holding volume up.
    Peyton Dimmick likes this.
    05-15-2013 10:55 PM

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