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    Default my htc vivid wont go past white htc screen. help please!

    I have the htc vivid and it is stuck on the white htc screen. can anyone please help?
  2. #2  
    Devinator's Avatar
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    Default Re: my htc vivid wont go past white htc screen. help please!

    Welcome to AC!!

    Can you boot to the recovery menu?
  3. #3  

    Default Re: my htc vivid wont go past white htc screen. help please!

    Im having the same problem. One day I just go to turn my Vivid on (mind you, it's a stock phone, not rooted or hacked) and it wont go past the white screen where it says "htc" Please help!
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    Devinator's Avatar
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    Default Re: my htc vivid wont go past white htc screen. help please!

    Quote Originally Posted by Devinator View Post
    Welcome to AC!!

    Can you boot to the recovery menu?
    ^ This.
  5. #5  

    Default Re: my htc vivid wont go past white htc screen. help please!

    yes i can access the reboot menu
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    Devinator's Avatar
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    Default Re: my htc vivid wont go past white htc screen. help please!

    If you can't boot, but, can access the recovery menu, have you tried doing a factory reset?
  7. #7  

    Default Re: my htc vivid wont go past white htc screen. help please!

    I had the same problem heres what I did:
    1. Pull the battery
    2. Put the battery back in
    3. Hold the Volume down button and the Power button down until the phone starts to boot up.
    4. Use volume button to scroll to recovery and then press the power button and wait.
    5. if you see a symbol with red in it just shut it down and reboot the phone it should go past the white Htc screen just wait for a couple minutes. if that dont work i dont know what else to tell you. I tried it today 5-15-2013 and it worked for me
  8. #8  
    Golfdriver97's Avatar

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    Default Re: my htc vivid wont go past white htc screen. help please!

    Quote Originally Posted by h witt View Post
    I had the same problem heres what I did:
    1. Pull the battery
    2. Put the battery back in
    3. Hold the Volume down button and the Power button down until the phone starts to boot up.
    4. Use volume button to scroll to recovery and then press the power button and wait.
    5. if you see a symbol with red in it just shut it down and reboot the phone it should go past the white Htc screen just wait for a couple minutes. if that dont work i dont know what else to tell you. I tried it today 5-15-2013 and it worked for me
    You sure that is Volume down and not up? Most devices I know of to get into recovery is holding volume up.

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