I need help, new to apps in general, but I have a basic understanding and have not used apps much or the Google play website. phone is a HTC incredible 2 (ADR6350). it is damaged but still functions mostly..(been using for a year in this condition) battery port does not charge, screen broken, power up is temperamental but otherwise works as a phone. I am trying to restore and download text before I replace the phone.....problem: I can not load up an app. either due to damage or I can not recall the Google acct password to activate the associated acct for Google. either way I can not load a basic restore backup app. it gives me an error message. is there another way to achieve my goal? am i missing something that will allow me to load apps? can I direct hook to a program? is there a way to recover my Google acct? any comments are appreciated....